HqO has raised $157.0M in total across 5 funding rounds.
HqO's investors include Accomplice VC, Active Impact Investments, Bain Capital, B Capital Group, Climate Capital, Insight Partners, JLL Spark, Thirty Five Ventures, Jeremy Stoppelman, Mike Gordon, Mike Krieger, Shane Neman.
HqO is a PropTech company building a comprehensive workplace experience platform that unifies tenant engagement, asset management, and operational workflows for the commercial real estate industry.[1][2][5] It serves property owners, operators, and tenants by solving fragmentation in tenant lifecycle management, building operations, and customer experience through a single intuitive system—often described as the industry's first "system of record for customer experience."[1][5] The platform includes mobile and browser-based tools like a vendor marketplace, performance dashboards, real-time insights, and AI-readiness features, fostering loyalty, efficiency, and asset value.[1][2] With around 200-250 employees across offices in Boston (HQ) and New York, HqO demonstrates strong growth momentum since its founding, positioning itself as a leader in real estate experience software.[2][4]
HqO was founded in 2015 (with some sources noting 2017 activity) in Boston, Massachusetts, by Chase Garbarino (CEO and Co-Founder), Kevin McCarthy (CTO and Co-Founder), and Greg Gomer (Chief Customer Officer and Co-Founder).[2][3][4] The idea emerged from recognizing the commercial real estate industry's need for a holistic system to manage tenant lifecycles and assets, amid fragmented tools for asset management, operations, and customer data—gaps Garbarino highlighted based on partnerships with global operators.[1] Early traction built on this by developing the HqO Workplace Experience Platform, which integrates digital, physical, and personal services into one app, transforming workplace connections.[2] Pivotal moments include the 2025 launch of its REX (Real Estate Experience) Framework, accelerating AI integration and solidifying its role as a purpose-built CRM for CRE.[1]
HqO stands out in PropTech through these key strengths:
HqO rides the PropTech wave in commercial real estate, where tenant experience technology addresses post-pandemic shifts toward hybrid work, sustainability, and data-driven operations—trends amplified by AI and workplace digitization.[1][2][8] Timing is ideal as CRE operators demand holistic systems amid market pressures like remote work and asset value optimization, with HqO's platform enabling AI acceleration and unified data in a historically siloed industry.[1] Favorable forces include rising demand for employee/tenant engagement tools and PropTech investment, positioning HqO to influence ecosystem standards by partnering with sophisticated global players and modernizing operations for long-term value.[1][4][5]
HqO is poised for expansion as CRE embraces AI-integrated platforms, potentially capturing more market share through REX enhancements and international growth from its Boston base.[1][4] Trends like generative AI for predictive analytics, hybrid workspaces, and sustainability reporting will shape its trajectory, evolving its influence from tenant apps to full ecosystem operating systems. Watch for IPO activity or acquisitions, as pre-IPO stock interest signals strong momentum—tying back to its mission of elevating real estate experiences in a fragmented market.[3]
HqO has raised $157.0M across 5 funding rounds. Most recently, it raised $50.0M Series D in October 2023.
