Startup Intros

Privacy Policy

Last updated: December 16, 2024

Introduction

StartupIntros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using StartupIntros, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company information and role
  • Profile information (bio, interests, investment preferences)
  • Payment and billing information
  • Communications with us (support tickets, emails)

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log data (access times, error logs)
  • Cookies and similar tracking technologies

Document and Data Room Information

When you use our data room features:

  • Documents you upload and share
  • Visitor access logs and analytics
  • Link sharing settings and permissions
  • Document view history and interactions

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and security threats
  • Facilitate connections between startups and investors
  • Generate analytics and insights for our users
  • Comply with legal obligations

Information Sharing and Disclosure

With Your Consent

We may share your information when you explicitly consent, such as:

  • When you share documents with specific investors
  • When you authorize introductions to other users
  • When you make your profile visible to investors

Service Providers

We may share your information with third-party service providers who perform services on our behalf:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics providers
  • Email service providers
  • Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Export: Request a copy of your data
  • Opt-out: Opt out of marketing communications
  • Cookies: Control cookie preferences through your browser

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy, please contact us: