Vestigium

Vestigium Services Limited provides forensic tracing services, specializing in re-engaging "gone away" customers for financial services clients. The company meticulously locates individuals who have changed address, are deceased, or whose beneficiaries are unaware of entitled accounts or life policies. This systematic methodology ensures compliance with regulatory principles like "Treating Customers Fairly and Consumer Duty," offering a cost-effective solution with a high discovery rate.

Paul Aggett, a Chartered Accountant with over three decades of experience in the financial services sector, founded Vestigium Services Limited around 2012. His vision stemmed from the crucial insight that proactively tracing and reconnecting with dormant customers not only satisfies regulatory mandates but also unlocks new opportunities for financial institutions and significantly contributes to restoring consumer confidence in the broader financial services industry.

The company primarily serves Financial Services Organisations, assisting them in managing customer relationships and regulatory obligations. Vestigium's overarching mission is to address the fundamental causes of "gone away" accounts, offering a robust and efficient tracing service. It envisions a future where greater transparency and trust are consistently upheld across the financial sector.