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§ Private Profile · New York City, NY, USA
Robotic key duplication and locksmith service provider, offering digital key scanning, storage, and copying for consumers via AI-powered kiosks.
KeyMe, based in New York, USA, operates AI-powered robotic kiosks and a mobile app for digital key duplication and locksmith services. The company serves over 10 million customers annually through more than 3,000 kiosks located in retail partners across 49 states. KeyMe has secured approximately $200 million in total funding, including a $35 million Series A round led by Brentwood Associates and $50 million in debt financing from BlackRock. Additional investors include Battery Ventures, Comcast Ventures, and White Star Capital, with kiosks found in locations such as 7-Eleven, Ikea, and Rite Aid. Founded in 2012 by Greg Marsh, KeyMe plans to expand its network to 10,000 kiosk locations. Its business model centers on keyMe generates revenue through key duplication services at kiosks located in major retail stores and through its mobile application. The company is venture-backed and has also secured debt financing.
KeyMe has raised $155.0M across 7 funding rounds.
KeyMe has raised $155.0M in total across 7 funding rounds.
KeyMe has raised $155.0M across 7 funding rounds. Most recently, it raised $35.0M Other Equity in January 2020.
KeyMe Locksmiths is a technology-driven company that builds robotic self-service kiosks for key duplication and provides 24/7 locksmith services for residential, commercial, and automotive needs.[1][2][3][5] It serves individual consumers (homeowners, renters, drivers), businesses, and retail partners through over 6,000 kiosks in stores nationwide, solving problems like emergency lockouts, key loss, and high-cost replacements by using AI, computer vision, robotics, and cloud storage for precise, affordable key copying—50x more key types than traditional hardware stores—and rapid professional response times backed by a 100% satisfaction guarantee.[2][3][4][5] The company has raised $196.48M, serves over 10 million customers annually, and has expanded into a retail media network generating billions of ad impressions.[1][4][5]
KeyMe was founded in 2012 by Greg Marsh, now CEO, after a personal frustration: a difficult experience getting his home locks changed following key loss, highlighting the locksmith industry's unreliability.[3][4][5] Marsh developed the idea for a "self-service locksmith in a box"—robotic kiosks using computer vision, AI, and cloud tech to scan, store, and cut keys—which launched its first unit in New York City that year.[3][4][5] Early traction came from reinventing key duplication, expanding to full locksmith services by 2020 (lockouts, repairs, installations) and a retail media network in 2021, growing from kiosks to nationwide on-demand pros while prioritizing customer experience.[2][3][5]
KeyMe rides the automation and AI trend in consumer services, modernizing a fragmented, analog locksmith industry (valued for reliability but plagued by slow, expensive service) with self-service kiosks akin to vending for essentials.[3][5] Timing aligns with post-2020 demand for contactless, 24/7 solutions amid urbanization, e-commerce retail partnerships, and smart home/vehicle growth (transponders, fobs).[1][2][5] Market forces like rising vehicle complexity (dealership markups) and home security needs favor its low-cost, precise tech; it influences the ecosystem by setting standards for tech-infused trades, enabling retail media scale, and promoting circular economy practices in hardware.[5][6] As a portfolio-style innovator, it bridges proptech/security with consumer AI, expanding access in underserved metro/residential segments.[3]
KeyMe is poised to dominate as the trusted tech locksmith brand, leveraging AI advancements for smarter locks (e.g., deeper smart key integration) and kiosk expansion amid EV/smart home booms.[3][5] Trends like AI robotics refinement, retail media growth (potentially billions more impressions), and sustainability mandates will shape it, possibly via partnerships or acquisitions in access control.[1][6] Influence may evolve toward full proptech/security platforms, reducing reliance on physical dispatches through app/kiosk hybrids—cementing its role from key copier to ecosystem enabler, much like its origin from one founder's lockout fix to national staple.[4][5]
KeyMe has raised $155.0M in total across 7 funding rounds.
KeyMe's investors include Eric Reiter, Jason Ridloff, Mike Paasche, Michael Polsky, Ravin Gandhi, Nick Superina, 2150, Blisce, Comcast Ventures, Evolution Equity Partners, Foundry Group, Future Shape.