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KeyMe is a technology company.
KeyMe operates a network of robotic kiosks and offers mobile locksmith services, providing automated key duplication and related solutions. The company leverages advanced imaging and cutting technology within its kiosks, which are strategically placed in retail locations, to enable convenient, on-demand key cutting for a wide range of key types. This technological approach aims to modernize an essential, yet often traditional, service.
Greg Marsh founded KeyMe in 2012 with the insight that traditional key duplication and locksmith services were often inconvenient and lacked transparency. His vision was to simplify and enhance the customer experience through technology, offering a reliable and accessible alternative to conventional methods. Marsh aimed to address common frustrations associated with lost keys or the need for duplicates.
The company serves individual consumers who require efficient and trustworthy key duplication or immediate locksmith assistance. KeyMe’s long-term vision is to establish itself as the most trusted brand in the locksmith industry by continuously delivering exceptional customer experiences and expanding its network of accessible, automated service points.
KeyMe has raised $180.0M across 8 funding rounds.
KeyMe has raised $180.0M in total across 8 funding rounds.
KeyMe Locksmiths is a technology-driven company that builds robotic self-service kiosks for key duplication and provides 24/7 locksmith services for residential, commercial, and automotive needs.[1][2][3][5] It serves individual consumers (homeowners, renters, drivers), businesses, and retail partners through over 6,000 kiosks in stores nationwide, solving problems like emergency lockouts, key loss, and high-cost replacements by using AI, computer vision, robotics, and cloud storage for precise, affordable key copying—50x more key types than traditional hardware stores—and rapid professional response times backed by a 100% satisfaction guarantee.[2][3][4][5] The company has raised $196.48M, serves over 10 million customers annually, and has expanded into a retail media network generating billions of ad impressions.[1][4][5]
KeyMe was founded in 2012 by Greg Marsh, now CEO, after a personal frustration: a difficult experience getting his home locks changed following key loss, highlighting the locksmith industry's unreliability.[3][4][5] Marsh developed the idea for a "self-service locksmith in a box"—robotic kiosks using computer vision, AI, and cloud tech to scan, store, and cut keys—which launched its first unit in New York City that year.[3][4][5] Early traction came from reinventing key duplication, expanding to full locksmith services by 2020 (lockouts, repairs, installations) and a retail media network in 2021, growing from kiosks to nationwide on-demand pros while prioritizing customer experience.[2][3][5]
KeyMe rides the automation and AI trend in consumer services, modernizing a fragmented, analog locksmith industry (valued for reliability but plagued by slow, expensive service) with self-service kiosks akin to vending for essentials.[3][5] Timing aligns with post-2020 demand for contactless, 24/7 solutions amid urbanization, e-commerce retail partnerships, and smart home/vehicle growth (transponders, fobs).[1][2][5] Market forces like rising vehicle complexity (dealership markups) and home security needs favor its low-cost, precise tech; it influences the ecosystem by setting standards for tech-infused trades, enabling retail media scale, and promoting circular economy practices in hardware.[5][6] As a portfolio-style innovator, it bridges proptech/security with consumer AI, expanding access in underserved metro/residential segments.[3]
KeyMe is poised to dominate as the trusted tech locksmith brand, leveraging AI advancements for smarter locks (e.g., deeper smart key integration) and kiosk expansion amid EV/smart home booms.[3][5] Trends like AI robotics refinement, retail media growth (potentially billions more impressions), and sustainability mandates will shape it, possibly via partnerships or acquisitions in access control.[1][6] Influence may evolve toward full proptech/security platforms, reducing reliance on physical dispatches through app/kiosk hybrids—cementing its role from key copier to ecosystem enabler, much like its origin from one founder's lockout fix to national staple.[4][5]
KeyMe has raised $180.0M in total across 8 funding rounds.
KeyMe's investors include Eric Reiter, Jason Ridloff, Comcast Ventures, Foundry Group, High Alpha, Hyperplane, Ravelin Capital, Touchdown Ventures, Dan Springer, Rob Meyerson, Mike Paasche, Michael Polsky.
KeyMe has raised $180.0M across 8 funding rounds. Most recently, it raised $35.0M Other Equity in January 2020.