Doctor On Demand is a company.
Doctor On Demand has raised $236.0M across 5 funding rounds.
Key people at Doctor On Demand.
Doctor On Demand was founded by Adam Jackson (CEO / Co-founder).
Doctor On Demand has raised $236.0M in total across 5 funding rounds.
Key people at Doctor On Demand.
Doctor On Demand was founded by Adam Jackson (CEO / Co-founder).
Doctor On Demand has raised $236.0M in total across 5 funding rounds.
Doctor On Demand's investors include ACME Capital, General Atlantic, Verified Capital, Shervin Pishevar, AME Cloud Ventures, Audrey Capital, Bling Capital, Blu Venture Investors, Bond, CoinFund, Digital Currency Group, Dreamers VC.
# Doctor On Demand: High-Level Overview
Doctor On Demand is a virtual healthcare platform that connects patients with board-certified physicians, psychiatrists, and psychologists for 24/7 on-demand and scheduled medical consultations via smartphone, tablet, or computer[3]. The company addresses a critical healthcare access problem by enabling patients across all 50 states to receive urgent care, mental health services, preventive care, primary care, and chronic disease management without geographic or time constraints[2][3].
The platform serves multiple customer segments: individual consumers (with or without insurance), employers, health plans, and health systems[1]. With an estimated annual revenue of $256.9M and approximately 1,283 employees, Doctor On Demand operates as a scaled telemedicine provider[1]. Notably, the company is now part of Included Health, a broader integrated virtual care and navigation company, marking a significant evolution in its market positioning[3].
# Origin Story
Doctor On Demand was founded in October 2012 (with some sources citing 2013) by Adam Jackson, Jay McGraw, and Dr. Phil McGraw[2][3]. The company emerged during the early wave of digital health innovation, when telemedicine was still nascent. Based in San Francisco with additional offices in Minneapolis and Washington D.C., the founders recognized that traditional healthcare delivery created barriers for patients seeking timely, affordable care[2].
The company achieved meaningful early traction by securing $235.7M in total funding, including a $74.0M venture round in April 2018[1]. This capital enabled Doctor On Demand to build infrastructure supporting 24/7 operations across all U.S. states and develop proprietary technology like Synapse, a fully integrated health care platform for health plans and employers[2].
# Core Differentiators
# Role in the Broader Tech Landscape
Doctor On Demand operates at the intersection of three powerful trends: digital health adoption, healthcare cost containment, and consumer demand for convenience. The telemedicine market has experienced explosive growth as employers and health plans seek to reduce medical costs while improving employee/member satisfaction—virtual visits cost significantly less than emergency room or urgent care visits[2].
The company's timing has been fortuitous. Regulatory barriers to telehealth have diminished, reimbursement models have matured, and consumer comfort with virtual care has normalized. Doctor On Demand's integration into Included Health reflects a broader ecosystem consolidation, where standalone telemedicine providers are combining with care navigation, insurance, and employer services to create comprehensive virtual-first healthcare networks[3].
The platform influences the broader ecosystem by demonstrating that virtual care can handle 90% of conditions typically treated in emergency or urgent care settings, challenging traditional healthcare delivery models and forcing incumbents to develop competing digital offerings[2].
# Quick Take & Future Outlook
Doctor On Demand has evolved from a consumer-facing telemedicine app into a B2B2C healthcare infrastructure company. Its merger into Included Health signals a strategic shift toward becoming a comprehensive virtual care and navigation platform serving enterprises (employers, health plans) rather than competing primarily on direct-to-consumer adoption.
The company's future trajectory will likely depend on: (1) deepening integration with Included Health's broader ecosystem, (2) expanding chronic disease management capabilities (where virtual care creates the most economic value), and (3) capturing market share in the employer and health plan segments where unit economics are most favorable. As healthcare systems increasingly adopt value-based care models, Doctor On Demand's ability to demonstrate clinical outcomes and cost savings will become its primary competitive moat.
The broader question is whether standalone virtual care platforms retain independent value or become commoditized components within larger integrated health networks—a dynamic Doctor On Demand is actively navigating through its Included Health partnership.
Doctor On Demand has raised $236.0M across 5 funding rounds. Most recently, it raised $75.0M Series D in July 2020.