TouchBistro is a technology company.
TouchBistro has raised $210.0M across 6 funding rounds.
Key people at TouchBistro.
TouchBistro has raised $210.0M in total across 6 funding rounds.
Key people at TouchBistro.
TouchBistro is a cloud-based point-of-sale (POS) and restaurant management system designed exclusively for the hospitality industry, including full-service restaurants, quick-service eateries, bars, clubs, food trucks, and breweries.[1][2][6] It builds an all-in-one platform integrating front-of-house (FOH) tools like tableside ordering and menu management, back-of-house (BOH) solutions such as inventory and labor management, and guest engagement features including loyalty programs and CRM capabilities.[2][3][5] TouchBistro serves restaurateurs worldwide by solving operational pain points like order inaccuracies, food waste, slow table turnover, and inefficient FOH-BOH communication, enabling faster service, cost savings, higher check sizes, and repeat business.[2][5][6] The company demonstrates strong growth momentum through continuous feature updates, niche-specific POS apps, and transparent pricing starting from low monthly fees with add-ons, positioning it as a scalable solution for single-location independents to multi-site operations.[1][4][6]
TouchBistro was founded in 2010 by Alex Barrotti, who serves as CEO, drawing from his prior experience as Founder and CEO of INEX Corporation (1997–2000).[4] The idea emerged from combining existing technologies—like iOS-based Swift programming on iPad and Mac hardware with printers—into an innovative, restaurant-focused POS platform that addressed gaps in hospitality tech, starting with core features like tableside ordering, reporting, analytics, and inventory management.[4] Early traction came from its iOS exclusivity and expansion into loyalty programs via integrations like ReUp, quickly gaining adoption among independent restaurants for its intuitive setup and venue-specific apps.[1][4] Pivotal moments include broadening to BOH tools like Kitchen Display System (KDS) powered by Fresh and profit management via MarginEdge, solidifying its evolution into a comprehensive management system.[3][4]
TouchBistro stands out in the crowded POS market through its restaurant-only focus and seamless integration across operations. Key strengths include:
TouchBistro rides the wave of digital transformation in hospitality, accelerated by post-pandemic demands for hybrid dine-in, takeout, and delivery with contactless ordering and real-time analytics.[2][5] Its timing aligns perfectly with market forces like rising labor costs, slim restaurant margins (often 3-5%), and consumer expectations for speed and personalization, where inefficient legacy systems fail.[3][6] By streamlining FOH-BOH workflows and embedding AI-driven insights for waste reduction and profitability, TouchBistro influences the ecosystem by empowering independents—90% of restaurants—to compete with chains, fostering a more resilient $4.5 trillion global industry through scalable, mobile-first tech.[1][2][8]
TouchBistro is poised for continued expansion by deepening AI integrations for predictive inventory and personalized guest experiences, while targeting international growth amid rising cloud POS adoption.[2][8] Trends like omnichannel ordering and sustainability-focused waste tracking will shape its trajectory, potentially through partnerships or acquisitions enhancing its ecosystem.[3][5] Its influence may evolve from operational enabler to industry standard-setter, as more restaurateurs consolidate tools onto its platform—ultimately proving that specialized tech like TouchBistro's is the reliable backbone modern hospitality needs to thrive.[1][6]
TouchBistro has raised $210.0M in total across 6 funding rounds.
TouchBistro's investors include BDC Venture Capital, OMERS Ventures, iNovia Capital, Relay Ventures, Mark Britto, 1955 Capital, AME Cloud Ventures, Bling Capital, Framework Venture Partners, Golden Ventures, Hardware Club, Raine Ventures.
TouchBistro has raised $210.0M across 6 funding rounds. Most recently, it raised $120.0M Series E in September 2019.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Sep 1, 2019 | $120.0M Series E | BDC Venture Capital, OMERS Ventures | |
| Jun 1, 2018 | $55.0M Series D | BDC Venture Capital, iNovia Capital, OMERS Ventures, Relay Ventures, Mark Britto | |
| May 1, 2017 | $12.0M Series C | 1955 Capital, AME Cloud Ventures, Bling Capital, Framework Venture Partners, Golden Ventures, Hardware Club, iNovia Capital, OMERS Ventures, Raine Ventures, Relay Ventures, Uncork Capital, Mark Britto | |
| Oct 1, 2016 | $13.0M Series B | 1955 Capital, AME Cloud Ventures, Bling Capital, Framework Venture Partners, Golden Ventures, Hardware Club, iNovia Capital, OMERS Ventures, Raine Ventures, Relay Ventures, Uncork Capital, Mark Britto | |
| Apr 1, 2015 | $5.0M Series A | iNovia Capital, OMERS Ventures, Relay Ventures, Mark Britto | |
| Nov 1, 2013 | $5.0M Seed | iNovia Capital, OMERS Ventures, Relay Ventures, Mark Britto |
