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TELUS Digital, formerly known as TELUS International, develops and implements comprehensive digital customer experience solutions. The company integrates advanced technology for digital CX transformation, outsourced contact center operations, and AI-driven support, including data annotation. Offerings cover enterprise AI, web/mobile development, and technology modernization, creating robust digital platforms for global clients.
This enterprise evolved under the strategic ownership of its parent, TELUS. Its journey began with investments in global customer service operations around 2008. International businesses consolidated as TELUS International in 2014, driven by service quality. The company rebranded to TELUS Digital in 2024, focusing on integrated digital and AI solutions.
TELUS Digital partners with diverse global brands, addressing complex digital and customer interaction needs. Its vision, guided by "Humanity-in-the-Loop" principles, merges innovation with human insight for impactful outcomes. The company aims to deliver transformative solutions while upholding a strong commitment to corporate social responsibility within its global communities.
| Date | Company | Round | Lead Investor(s) | Co-Investor(s) |
|---|---|---|---|---|
| Nov 17, 2016 | Wearhaus | $4.0M Series A | Tellus International | China Southern Media, Xiaoxiang Capital |