Simplus

High-Level Overview

Simplus is a technology consulting firm specializing in enterprise-wide digital transformation using cloud solutions, particularly Salesforce platforms. Founded in 2014 and headquartered in Salt Lake City, Utah, it provides advisory, implementation, change management, custom configuration, and managed services to streamline workflows, improve performance, and drive business growth for over 2,000 clients.[1][2][5] The company focuses on "making complex things simple" through expertise in areas like CPQ (Configure, Price, Quote), Billing, Sales Cloud, Service Cloud, and Pardot, achieving high customer satisfaction and rapid expansion, including a 940% revenue growth rate from 2014-2017 that earned it the #1 fastest-growing consulting firm ranking in 2018.[2][3] Acquired by Infosys in February 2020 after raising $73.5M from investors like Salesforce Ventures and Epic Ventures, Simplus now operates globally with a solutions-centric approach guided by values of critical thinking, stewardship, and an underdog spirit.[1][2]

Its growth momentum is evident in scaling from 5 employees in one Utah location to over 300 employees across 10+ global sites by 2018, delivering 3,000+ projects while maintaining top-tier client outcomes.[3]

Origin Story

Simplus emerged in 2014 in the Silicon Slopes region of Utah, starting with just five employees in one location amid the rising demand for cloud-based business transformation.[1][3] While specific founders are not detailed in available records, the company quickly gained traction through its focus on Salesforce implementations and Quote-to-Cash solutions, leveraging the booming ecosystem of cloud CRM tools.[2][5] A pivotal moment came with explosive early growth: by late 2017, it reported 940% revenue increase over three years, topping Consulting Magazine's fastest-growing firms list in 2018 and expanding to over 300 employees worldwide.[3] This momentum culminated in its 2020 acquisition by Infosys Technologies, marking a successful exit after raising $73.5M and solidifying its path from regional upstart to global player.[1]

Core Differentiators

• Salesforce Expertise as Platinum/Summit Partner: Specializes in seamless implementations of CPQ, Billing, Sales Cloud, Service Cloud, and Pardot, with a track record of 3,000+ projects and top customer satisfaction.[2][3][5]
• Solutions-Centric Philosophy: Guided by "making complex things simple," offers end-to-end services from strategy and program delivery to ongoing optimization, including integrations and managed services.[2][5]
• Values-Driven Culture: Emphasizes critical thinking for tough problems, stewardship for accountability, and an underdog spirit for resilience, fostering rapid scaling and client success.[2]
• Proven Growth and Scale: Delivered 940% revenue growth (2014-2017), global expansion to 10+ locations, and acquisition by Infosys, distinguishing it in the consulting space.[1][3]

(Note: A separate Connecticut-based IT firm shares the name but focuses on SMB support like backups and ransomware protection; the primary Simplus here is the Salesforce specialist.[4])

Role in the Broader Tech Landscape

Simplus rides the wave of cloud CRM and digital transformation trends, capitalizing on Salesforce's dominance in enterprise software to help companies integrate data, automate workflows, and achieve strategic visions.[2][5] Its timing aligned perfectly with the mid-2010s explosion in cloud adoption, enabling hyper-growth in the Silicon Slopes and beyond, while market forces like increasing demand for CPQ/Billing solutions amid e-commerce and subscription economies favored its niche expertise.[1][3] By simplifying complex implementations for global brands, Simplus influences the ecosystem through high client ROI, innovation in managed services, and post-acquisition synergy with Infosys, accelerating Salesforce ecosystem maturity and setting benchmarks for consulting efficiency.[1][2]

Quick Take & Future Outlook

Post-2020 acquisition, Simplus is poised to expand within Infosys's portfolio, leveraging combined scale for larger multi-cloud projects and deeper AI-enhanced CRM integrations. Trends like AI-driven personalization and edge-to-cloud hybrids will shape its trajectory, amplifying demand for its optimization services amid ongoing digital shifts. Its influence may evolve from agile disruptor to enterprise powerhouse, continually simplifying complexity for stakeholders—echoing its founding mantra and underdog roots that propelled it to the top.