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§ Private Profile · 355 Bryant Street, #403 San Francisco, California 94107
SaaS Labs is a company.
SaaS Labs develops a suite of software solutions designed to enhance business process automation and productivity. Its core offerings deliver high-impact communication, workflow, and productivity tools, primarily targeting sales and support teams. These solutions aim to streamline operations and improve efficiency for businesses of various sizes.
Founded in February 2016 by Gaurav Sharma, SaaS Labs emerged from his extensive entrepreneurial background, including experience in social media advertising and investment banking. Sharma’s insight stemmed from identifying a critical need for intuitive technology to automate tasks and significantly improve team productivity, thus laying the groundwork for the company.
The company's products serve sales and support teams across diverse industries, enabling them to operate with greater effectiveness. SaaS Labs is driven by a mission to make work simpler, smarter, and more human for its users. Its vision centers on continuous innovation in productivity and communication tools, helping global businesses thrive in an evolving digital landscape.
SaaS Labs has raised $59.0M across 2 funding rounds.
Key people at SaaS Labs.
SaaS Labs was founded in 2016 by Gaurav Sharma (Founder & CEO).
SaaS Labs has raised $59.0M in total across 2 funding rounds.
SaaS Labs is a global SaaS company that builds high-impact communication, workflow, and productivity tools primarily for sales and support teams. Their flagship products, such as JustCall and Helpwise, serve over 6,000 businesses worldwide, helping automate business processes, enhance customer communication, and improve operational efficiency. The company focuses on transforming innovation into tangible success by providing AI-first software solutions that streamline workflows and enable smarter, more contextual business conversations. SaaS Labs targets early-stage SaaS companies and businesses of all sizes, aiming to simplify and enhance business operations through technology[1][3][4][6].
Founded in 2016 by Gaurav Sharma, a serial entrepreneur with a background in building and scaling enterprise communication platforms, SaaS Labs began with the vision of making business conversations smarter and more productive through AI. Gaurav’s prior experience includes a successful venture, HelloSociety, which was acquired by The New York Times. The idea for SaaS Labs emerged from the desire to marry digital efficiency with the intimacy of offline communication, particularly for small businesses. Early traction came from the rapid adoption of their cloud-based contact center software, JustCall, which now supports millions of calls and texts monthly. The company has grown from a bootstrapped startup to a well-funded, profitable enterprise with a strong international presence[3][4][5][7].
SaaS Labs rides the wave of increasing demand for AI-driven business communication and automation tools, a trend accelerated by digital transformation and remote work. Their timing is critical as companies seek to enhance customer engagement and operational efficiency through intelligent software. Market forces such as the growth of SaaS adoption, AI advancements, and the need for integrated communication platforms work strongly in their favor. By pioneering AI-first solutions that enhance human connection rather than replace it, SaaS Labs influences the broader ecosystem by setting new standards for productivity and customer experience in SaaS[1][4][6].
Looking ahead, SaaS Labs is poised to expand its product portfolio beyond communication and support tools, aiming to become the go-to software suite for sales and support agents globally. Trends like AI augmentation, automation, and integration across business platforms will shape their journey. Their influence is likely to grow as they continue to simplify complex workflows and enable smarter business conversations, potentially impacting millions more users worldwide. With strong funding backing and a culture of innovation, SaaS Labs is well-positioned to push the boundaries of what SaaS can achieve in the coming years[5][7][8].
SaaS Labs has raised $59.0M across 2 funding rounds. Most recently, it raised $42.0M Series B in January 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jan 19, 2022 | $42M Series B | Tejeshwi Sharma | Allison Pickens, Amit Agarwal, Anand Chandrasekaran, Michael Stoppelman, Base10 Partners, Eight Roads Ventures | Announced |
| Oct 18, 2021 | $17M Series A | Base10 Partners, Eight Roads Ventures | — | Announced |
Key people at SaaS Labs.
SaaS Labs was founded in 2016 by Gaurav Sharma (Founder & CEO).
SaaS Labs has raised $59.0M in total across 2 funding rounds.
SaaS Labs's investors include Tejeshwi Sharma, Allison Pickens, Amit Agarwal, Anand Chandrasekaran, Michael Stoppelman, Base10 Partners, Eight Roads Ventures.
