MemoryWell is a technology company.
MemoryWell has raised $3.0M across 1 funding round.
MemoryWell has raised $3.0M in total across 1 funding round.
MemoryWell has raised $3.0M in total across 1 funding round.
MemoryWell's investors include Gutbrain Ventures, MissionOG, One Planet Group, Josh Mintz, Kevin Lin.
MemoryWell is a technology company that builds a digital platform replacing traditional intake questionnaires with brief, professionally written life stories to capture social determinants of health (SDoH) data, improving healthcare outcomes for providers and patients.[1] It primarily serves healthcare providers, health insurance plans, and individuals with cognitive impairments through subscription-based services like personalized narratives and a "Virtual Assistant" called EngageOS, addressing gaps in patient engagement, data collection, and member satisfaction.[1][2] The platform solves problems like rote scripted interactions in call centers by enabling human-to-human outreach via trained journalists, boosting loyalty, scalability, and outcomes; it's approved as a Medicare Advantage VBID supplemental benefit and has expanded into PlanAllies for health plan communications.[1]
MemoryWell was founded in 2016 by Jay Newton-Small, its CEO, and is headquartered in Albuquerque, New Mexico.[1] The idea emerged from a focus on giving voice to those with cognitive impairments by capturing their life stories through professional writing, evolving into a broader healthcare engagement platform that leverages a national network of multilingual, cross-trained journalists.[1][2][3] Early traction included developing EngageOS as a proprietary tool for training and real-time interactions in call centers, culminating in the 2022 launch of PlanAllies, a new division enhancing member interactions for health insurance plans.[1]
MemoryWell rides the trend of personalized, human-centered healthcare tech amid rising focus on SDoH, cognitive health, and value-based care models like Medicare Advantage.[1][2] Timing aligns with post-pandemic demands for better patient engagement and data-driven outcomes, where traditional methods fall short in member loyalty and scalability.[1] Market forces favoring it include aging populations driving cognitive impairment needs and health plans seeking VBID-compliant tools for efficiencies; it influences the ecosystem by bridging journalism expertise with AI-assisted platforms, setting a model for hybrid human-tech solutions in call centers and provider workflows.[1][4]
MemoryWell is positioned for growth by expanding PlanAllies and EngageOS into more health plans, capitalizing on AI-human hybrids for personalized care amid SDoH regulations and cognitive health demands. Trends like VBID expansions and multilingual scalability will shape its path, potentially evolving its influence through partnerships that standardize storytelling in healthcare data collection. This builds on its core strength in humanizing tech, turning patient stories into actionable outcomes for broader adoption.
MemoryWell has raised $3.0M across 1 funding round. Most recently, it raised $3.0M Seed in March 2021.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Mar 1, 2021 | $3.0M Seed | Gutbrain Ventures, MissionOG, One Planet Group, Josh Mintz, Kevin Lin |