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Heal is a technology company.
Heal delivers a hybrid primary care model, integrating in-home physician visits with telemedicine consultations. Its platform allows patients to schedule house calls and virtual appointments. This approach focuses on making primary healthcare more accessible and convenient, providing coordinated medical attention within patients' homes.
Heal was founded in 2014 by Dr. Renee Dua and Nick Desai. They identified a significant gap in accessible, patient-centric healthcare, particularly for seniors. Their insight was that traditional primary care often lacked personalized attention, prompting them to bring medical care directly to the patient’s home.
Heal primarily serves patients seeking value-based primary care, focusing on seniors, many of whom are Medicare beneficiaries. The company envisions transforming primary care delivery by offering personalized, proactive, and preventative care. It aims to improve health outcomes and reduce emergency service use by providing consistent, high-quality medical attention where patients reside.
Heal has raised $175.0M across 7 funding rounds.
Heal has raised $175.0M in total across 7 funding rounds.
Heal is a health technology company founded in 2014 that provides in-home primary care services, primarily for seniors, through house calls, telehealth, and remote patient monitoring via a web and mobile app platform.[1][2][5] It delivers comprehensive care including annual wellness visits, diagnostic tests, chronic condition management, and integration with devices like glucometers and blood pressure monitors, serving patients who prefer or need care at home rather than in clinics.[1][2][5] Heal raised $170M–$177.7M across funding rounds before being acquired by Humana in 2023, achieving strong growth with over 200K patient visits by mid-2020 and operating from Los Angeles, California.[1][2][5]
The company's model addressed accessibility barriers in traditional healthcare, focusing on convenience for elderly and chronically ill patients while generating $22M in revenue and employing around 150 people.[2][5] Post-acquisition, its co-founders launched a new AI-driven app, Together by Renee, in 2023, targeting similar demographics with generative AI for caregiving tasks.[6]
Heal was founded in 2014 in Los Angeles (initially Pacific Palisades) by husband-and-wife duo Renee Dua and Nick Desai, who previously operated under the name Burrito Labs, LLC.[1][2][6] The idea emerged from recognizing the inefficiencies in healthcare delivery for seniors and those with mobility issues, pivoting to modernize house calls with technology like apps for booking and remote monitoring.[2][5] Early traction built on demand for on-demand, in-home primary care, leading to rapid scaling with $170M+ in funding and key leadership including CEO Scott Vertrees, Chief Medical Officer Justin Zaghi, and CFO Ravi Guha.[1][5]
Pivotal moments included hitting 200K patient visits by 2020 and the 2023 acquisition by Humana, which integrated Heal's services into the insurer's ecosystem for broader senior care reach.[1][5][6] This exit freed the founders to launch Together by Renee, applying lessons from Heal to AI-assisted care coordination.[6]
Heal rode the telehealth and home-based care wave accelerated by the COVID-19 pandemic, capitalizing on aging populations and demand for non-hospital care amid U.S. healthcare strains like provider shortages and chronic disease prevalence.[1][2][5] Its timing aligned with insurer shifts toward value-based care, as seen in the Humana acquisition, influencing ecosystems by proving scalable in-home models reduce costs and improve outcomes for seniors—who drive most healthcare spending.[1][6]
Market forces like remote monitoring tech adoption and AI integration (echoed in founders' next venture) favor Heal's approach, pushing competitors like PingMD and Maven toward hybrid patient engagement platforms.[1] Heal advanced healthtech by normalizing house calls, inspiring investor focus on senior care startups and broader ecosystem moves toward patient-centered, tech-delivered services.[5][6]
Post-acquisition, Heal's operations under Humana likely expand in-home care integration with insurance plans, leveraging its platform for wider senior enrollment amid rising Medicare Advantage trends.[1] Founders' pivot to Together by Renee signals evolution toward generative AI for caregiving, potentially disrupting coordination for chronic patients via automated tasks and selfie-based vitals.[6]
Shaping trends include AI ethics in healthcare, regulatory nods for remote tech, and demographic pressures from aging boomers, positioning Heal's legacy for influence in hybrid care models—tying back to its core mission of convenient, home-delivered primary care for those who need it most.[4][6]
Heal has raised $175.0M in total across 7 funding rounds.
Heal's investors include Susan Diamond, Bascom Ventures, Inflection.xyz, IRA Capital, Robert L. Johnson, Herb Lin, Thomas Tull, Camber Creek, CapitalG, Citi Ventures, Concrete Ventures, N49P Ventures.
Heal has raised $175.0M across 7 funding rounds. Most recently, it raised $100.0M Other Equity in July 2020.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Jul 29, 2020 | $100.0M Other Equity | Susan Diamond | |
| May 22, 2018 | $20.0M Other Equity | Bascom Ventures, Inflection.xyz, IRA Capital, Robert L. Johnson, Herb Lin | |
| May 1, 2018 | $20.0M Series C | ||
| Oct 1, 2016 | $23.0M Series A | Thomas Tull | Camber Creek, CapitalG, Citi Ventures, Concrete Ventures, N49P Ventures, Pareto Holdings, Techstars, Two Small Fish Ventures, UpHonest Capital, Y Combinator, Haroon Mokhtarzada, Immad Akhund, Juha Paananen, Louis Beryl, Neil Parikh, Wayne Chang, David Ellison, Paul E. Jacobs, Jim Breyer, HashtagOne, Slow Ventures |
| Jun 23, 2015 | $5.0M Other Equity | James Lassiter, Jamie McCourt, Lionel Richie, Mike Wortsman, Paul E. Jacobs, Stephen Rader, Gregory Milken, Matt McCall, Slow Ventures | |
| Jun 1, 2015 | $5.0M Seed | March Capital, StillMark, Eric Bunting | |
| Sep 1, 2014 | $2.0M Seed | March Capital, StillMark, Eric Bunting |