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Got It AI has raised $9.0M across 1 funding round.
Key people at Got It AI.
Got It AI was founded in 2007 by Thomas Hornbeck (Co-Founder and Director).
Got It AI has raised $9.0M in total across 1 funding round.
Got It AI, based in Burlingame, California, develops a conversational AI platform that creates virtual agents to streamline customer experience management. The platform automatically generates customized chat experiences in minutes by analyzing existing FAQs, support tickets, chat logs, and voice transcripts, enabling businesses to handle a wide range of customer interactions without extensive manual setup. This technology aims to eliminate ongoing maintenance for support flows, providing a scalable and efficient solution for customer support departments seeking to automate routine inquiries. Operating on a freemium model, Got It AI offers a free tier for initial setup, primarily targeting businesses in need of efficient AI chat agents for their customer service operations. The company currently employs approximately 120 individuals, with a core team of 48 potentially focused on the AI development. Got It AI was established in 2022.
Key people at Got It AI.
Got It AI has raised $9.0M across 1 funding round. Most recently, it raised $9.0M Series A in April 2016.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Apr 1, 2016 | $9M Series A | — | Tsvc Capital | Announced |
GotIt AI is a technology company building an AI-powered platform for knowledge sharing and learning, primarily through a Knowledge-as-a-Service model that connects users with live experts via short, AI-assisted chat sessions on mobile devices.[2][3] It serves professionals, learners, and consumers seeking quick problem-solving, while also offering enterprise solutions like generative AI chatbots, virtual agents, and "Agent Copilot" for customer service and sales teams to boost KPIs with anti-hallucination guardrails around LLMs such as LLaMA-2 and ChatGPT.[3][6] The platform solves access to on-demand expertise, transforming siloed knowledge into actionable insights anytime, anywhere, with a focus on education, technology, knowledge management, and machine learning sectors.[2]
A separate entity, GotIt AI at gotit.life, develops an AI coaching app for mental health and performance, targeting high-performers like corporate leaders and athletes with personalized, resilience-building strategies via action-driven learning and self-distancing techniques.[1] Note: Search results distinguish "Got It" (got-it.ai, founded 2011, Burlingame, CA) from the newer mental health app (MVP 2024), both using similar branding; this overview prioritizes the established knowledge platform as the primary match for "Got It AI technology company."[2][3]
Got It was founded in 2011 by Hung Tran, who serves as Founder & President, with headquarters in Burlingame, California.[2] The company emerged from a vision to unlock untapped human expertise through technology, evolving into a Knowledge-as-a-Service platform that pairs AI with vetted human experts for 10-minute chat sessions, addressing gaps in traditional learning and knowledge sharing.[2][3] Early traction built on mobile accessibility, raising $18.3M in total funding while expanding to enterprise AI tools like Agent Copilot, launched to enhance sales and service operations.[2][3]
The mental health-focused GotIt AI incorporated in 2024, with Artem Boykov (ex-Samsung America AI & app development leader) as co-founder and CTO; they launched an MVP on the App Store, built an AI-Coach via prompt engineering, and began collecting a unique database of internal dialogs, securing seed investment and four corporate pilots within a year alongside thousands of users.[1]
For the mental health variant:
Got It AI rides the conversational AI wave in customer experience management and knowledge democratization, capitalizing on generative AI's rise (e.g., LLMs) amid demands for human-augmented intelligence to combat hallucinations and ensure accuracy.[3][6] Timing aligns with post-2023 AI adoption surges in sales/service, where tools like Agent Copilot address enterprise pain points in complex knowledge bases, influencing ecosystems by enabling faster revenue growth and CX via analytics-driven insights.[3][4] It shapes edtech and enterprise AI by bridging expert marketplaces with scalable platforms, competing in education/tech while fostering a "knowledge sharing economy."[2]
Got It AI is poised to expand enterprise adoption of hybrid AI-human systems, potentially deepening LLM integrations and global reach with its funding base.[2][3] Trends like AI ethics, anti-hallucination tech, and CX personalization will propel growth, evolving its influence toward dominant knowledge platforms or acquisition targets. The mental health arm eyes Series A, dataset scaling, and IPO by 2030, merging AI coaching with performance tools.[1] Both tap AI's transformative potential, turning expertise into ubiquitous resilience and insight engines.
Got It AI was founded in 2007 by Thomas Hornbeck (Co-Founder and Director).
Got It AI has raised $9.0M in total across 1 funding round.
Got It AI's investors include TSVC Capital.
