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§ Private Profile · London, UK
AI platform for enterprise IT, optimizing legacy ERP systems like SAP to manage customizations and reduce maintenance burdens.
Conduct is a London-based enterprise software company that develops an artificial intelligence platform designed to understand and optimize legacy enterprise resource planning systems like SAP. The technology helps large organizations manage complex software customizations, reduce ongoing maintenance burdens, and modernize their core IT infrastructure. By mapping out intricate system dependencies, the platform assists corporations in transitioning their IT departments from traditional cost centers into operational assets. The system is currently deployed in daily operations by major enterprise customers, including Daimler Truck and Rittal. After operating for eighteen months in stealth mode, the startup successfully raised €11.2 million in a seed funding round led by venture capital firm Creandum, alongside participation from various strategic angel investors. Conduct was founded in 2024 by former Palantir employees Jan Philipp Haas, Philipp Höfer, and Henry Thompson.
Conduct has raised $12.0M across 1 funding round.
Conduct has raised $12.0M in total across 1 funding round.
Conduct has raised $12.0M across 1 funding round. Most recently, it raised $12.0M Seed in September 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 1, 2025 | $12M Seed | Creandum | Kevin Hartz, Andreessen Horowitz, FasterCapital, First Round Capital, ICONIQ Capital, Lead Edge Capital, Sequoia Capital, Susa Ventures, Cristina Cordova, Gordon Wintrob, Scott Belsky, Zack Kanter, Booom, Lucid Capital | Announced |
Conduent is a technology company specializing in AI-driven business process services, helping organizations improve efficiency, customer experiences, and outcomes across sectors like government, healthcare, transportation, and finance.[1] It provides solutions such as automation for claims processing, fraud detection, spend analytics, and customer service interactions, processing massive volumes including $85B in annual government payments, 2.3B customer interactions, and $12.4B in tolling transactions.[1] Conduent serves large enterprises and public sector clients by solving complex operational challenges through technology-led transformations that reduce costs and enhance experiences.[1]
While a separate entity called Conduit Technology exists as a cloud-based documentation automation tool formed in 2012, the query aligns most closely with Conduent's prominent profile as a scaled tech services provider.[2] Conduent's growth stems from its focus on AI and automation amid rising demands for operational efficiency in regulated industries.[1]
Conduent originated as a spin-off from Xerox in 2017, inheriting decades of expertise in business process outsourcing and technology services.[1] (Note: Search results do not detail specific founders, but its roots trace to Xerox's document management and services evolution, positioning it as a standalone entity focused on process improvement.)[1] Early traction came from handling high-volume transactions in government payments and transportation, building on established infrastructure for scalability.[1] Pivotal moments include expanding into AI-driven solutions for customer experience (CX) and fraud prevention, capitalizing on post-spin-off independence to target efficiency gains in fragmented markets.[1]
Conduit Technology, by contrast, was formed in 2012 in Erie, PA, as a niche cloud tool for centralized documentation control, but lacks detailed backstory or ongoing prominence in results.[2]
Conduent stands out in the business process management (BPM) space through:
These elements differentiate it from generic IT services by emphasizing technology-led progress in mission-critical processes.[1]
Conduent rides the wave of AI-driven digital transformation in legacy-heavy sectors like government and healthcare, where manual processes create inefficiencies amid rising data volumes and regulatory pressures.[1] Timing is ideal as enterprises adopt automation post-pandemic to combat fraud, cut costs, and personalize services—trends amplified by AI advancements.[1] Market forces favoring it include growing demand for ethical tech amid concerns over bias and privacy, though Conduent's solutions align with efficiency without explicit ethical framing in results.[3][5] It influences the ecosystem by enabling scalable operations for public and private clients, indirectly supporting sustainable development through fraud reduction and resource optimization.[1][5]
Conduent is poised to expand AI applications in high-stakes areas like healthcare claims and government disbursements, leveraging its processing scale for competitive edge.[1] Trends like trustworthy AI and zero-trust security will shape its path, demanding robust data protection to build client trust in connected systems.[3] Its influence may evolve toward deeper ecosystem partnerships, accelerating efficiency in a world prioritizing responsible tech amid ethical risks.[5][6] As processes digitize further, Conduent's core strength—driving progress in every process—positions it to thrive.[1]
Conduct has raised $12.0M in total across 1 funding round.
Conduct's investors include Creandum, Kevin Hartz, Andreessen Horowitz, FasterCapital, First Round Capital, ICONIQ Capital, Lead Edge Capital, Sequoia Capital, Susa Ventures, Cristina Cordova, Gordon Wintrob, Scott Belsky.