Carecode is a technology company.
Carecode has raised $4.0M across 1 funding round.
Carecode has raised $4.0M in total across 1 funding round.
Carecode has raised $4.0M in total across 1 funding round.
Carecode's investors include Andreessen Horowitz, Background Capital, Kevin Ding, Forerunner Ventures, NFX, Transformation Capital, Assaf Wand, David Vélez, Halle Tecco.
Carecode is a Brazilian startup founded in 2023 that builds a conversational AI platform for healthcare organizations, automating patient communications via text, audio, and voice.[2][3] It handles inbound and outbound interactions for scheduling, confirmations, documentation, payments, and follow-ups, integrating with EHRs, CRMs, and ERPs to deliver personalized responses while ensuring HIPAA compliance.[2] Serving hospitals, health systems, ambulatory practices, digital health providers, and health plans, Carecode solves the high-cost, repetitive burden of healthcare call centers by using AI agents to manage routine tasks at a fraction of human labor costs, proactively filling canceled slots and freeing staff for complex cases.[2][3] With $4.5M raised in a pre-seed round on December 30, 2024, backed by a16z and QED, the company—headquartered in São Paulo with 11-50 employees—shows strong early growth momentum through promising pilot results and vertical focus on healthcare.[2][3]
(Note: A separate Finnish company named Carecode, founded in 2014, offers non-AI communication tools like secure messaging and video for healthcare pros and patients; this profile centers on the prominent Brazilian AI startup due to recent funding and coverage.)[1][4]
Carecode emerged from CEO Thomaz Srougi's decade of healthcare experience, including founding and chairing Dr. Consulta—a Brazilian medical service scaleup that raised $168M—where he identified critical "moments around the appointment" like scheduling and follow-ups as equally vital as doctor visits but underserved by inefficient call centers.[3] Drawing from his family of doctors and operational insights, Srougi launched Carecode in 2023 to deploy AI agents leveraging machine learning, NLP, and LLMs for these tasks.[2][3][5] The startup exited stealth in late 2024 with $4.5M pre-seed funding led by a16z and QED, enabling rapid testing with unnamed partners that validated cost reductions and proactive capabilities, marking its pivotal early traction.[2][3]
Carecode rides the generative AI wave in healthcare admin, where call centers consume massive costs amid clinician shortages and rising demand—AI agents address this by scaling "around-appointment" interactions that influence outcomes.[3][5][6] Timing aligns with 2024's AI funding surge (e.g., a16z backing) and Brazil's growing digital health market, fueled by regulatory support and underserved populations.[3] Market forces like labor shortages and EHR interoperability favor it, as vertical focus unlocks value horizontal tools miss, potentially influencing ecosystems by setting standards for cost-effective, localized AI in emerging markets and pressuring incumbents like TigerConnect.[1][3]
Carecode is poised to disrupt healthcare ops in Brazil and beyond, expanding from core admin AI into payments and insurance while leveraging pilots for enterprise wins.[3] Trends like multimodal LLMs and regulatory pushes for AI compliance will accelerate adoption, evolving its influence from cost-cutter to full ecosystem enabler—watch for Series A and LatAm dominance as it proves scalable outcomes.[2][3] This positions it as a high-momentum bet in AI-healthcare convergence, echoing Srougi's vision that peripheral moments drive real impact.
Carecode has raised $4.0M across 1 funding round. Most recently, it raised $4.0M Seed in December 2024.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Dec 1, 2024 | $4.0M Seed | Andreessen Horowitz, Background Capital, Kevin Ding, Forerunner Ventures, NFX, Transformation Capital, Assaf Wand, David Vélez, Halle Tecco |