Loading organizations...
§ Private Profile · São Paulo, Sao Paulo, Brazil
Develops AI agents for WhatsApp to manage patient journeys and automate call center tasks for hospitals, clinics, and labs, optimizing efficiency.
Founded in 2024 by former Dr Consulta founder Thomaz Srougi and former Zé Delivery CTO Pedro Magalhães, Carecode is a São Paulo, Brazil-based healthcare technology startup. The company develops AI agents for WhatsApp that manage the patient journey by automating appointment scheduling, clinical follow-ups, and payment reminders. As a software-as-a-service platform, the system uses audio and text messages to handle routine call center operations for hospitals, clinics, and laboratories. By automating these workflows, the technology reduces operational costs and fills canceled appointment slots, allowing medical staff to focus on complex cases. The startup operates with one active client while conducting pilot tests with other healthcare providers to improve efficiency and outcomes. In December 2024, Carecode secured $4.3 million in pre-seed funding from investors including a16z, QED, and Nubank co-founder David Vélez.
Carecode has raised $4.0M across 1 funding round.
Carecode has raised $4.0M in total across 1 funding round.
Carecode has raised $4.0M in total across 1 funding round.
Carecode's investors include Andreessen Horowitz, QED, Background Capital, Kevin Ding, Forerunner Ventures, NFX, Transformation Capital, Assaf Wand, David Vélez, Halle Tecco.
Carecode has raised $4.0M across 1 funding round. Most recently, it raised $4.0M Seed in December 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Dec 1, 2024 | $4M Seed | Andreessen Horowitz, A16z Scout Fund, QED | Background Capital, Kevin Ding, Forerunner Ventures, NFX, Transformation Capital, Assaf Wand, David Vélez, Halle Tecco | Announced |
Carecode is a Brazilian startup founded in 2023 that builds a conversational AI platform for healthcare organizations, automating patient communications via text, audio, and voice.[2][3] It handles inbound and outbound interactions for scheduling, confirmations, documentation, payments, and follow-ups, integrating with EHRs, CRMs, and ERPs to deliver personalized responses while ensuring HIPAA compliance.[2] Serving hospitals, health systems, ambulatory practices, digital health providers, and health plans, Carecode solves the high-cost, repetitive burden of healthcare call centers by using AI agents to manage routine tasks at a fraction of human labor costs, proactively filling canceled slots and freeing staff for complex cases.[2][3] With $4.5M raised in a pre-seed round on December 30, 2024, backed by a16z and QED, the company—headquartered in São Paulo with 11-50 employees—shows strong early growth momentum through promising pilot results and vertical focus on healthcare.[2][3]
(Note: A separate Finnish company named Carecode, founded in 2014, offers non-AI communication tools like secure messaging and video for healthcare pros and patients; this profile centers on the prominent Brazilian AI startup due to recent funding and coverage.)[1][4]
Carecode emerged from CEO Thomaz Srougi's decade of healthcare experience, including founding and chairing Dr. Consulta—a Brazilian medical service scaleup that raised $168M—where he identified critical "moments around the appointment" like scheduling and follow-ups as equally vital as doctor visits but underserved by inefficient call centers.[3] Drawing from his family of doctors and operational insights, Srougi launched Carecode in 2023 to deploy AI agents leveraging machine learning, NLP, and LLMs for these tasks.[2][3][5] The startup exited stealth in late 2024 with $4.5M pre-seed funding led by a16z and QED, enabling rapid testing with unnamed partners that validated cost reductions and proactive capabilities, marking its pivotal early traction.[2][3]
Carecode rides the generative AI wave in healthcare admin, where call centers consume massive costs amid clinician shortages and rising demand—AI agents address this by scaling "around-appointment" interactions that influence outcomes.[3][5][6] Timing aligns with 2024's AI funding surge (e.g., a16z backing) and Brazil's growing digital health market, fueled by regulatory support and underserved populations.[3] Market forces like labor shortages and EHR interoperability favor it, as vertical focus unlocks value horizontal tools miss, potentially influencing ecosystems by setting standards for cost-effective, localized AI in emerging markets and pressuring incumbents like TigerConnect.[1][3]
Carecode is poised to disrupt healthcare ops in Brazil and beyond, expanding from core admin AI into payments and insurance while leveraging pilots for enterprise wins.[3] Trends like multimodal LLMs and regulatory pushes for AI compliance will accelerate adoption, evolving its influence from cost-cutter to full ecosystem enabler—watch for Series A and LatAm dominance as it proves scalable outcomes.[2][3] This positions it as a high-momentum bet in AI-healthcare convergence, echoing Srougi's vision that peripheral moments drive real impact.