ArcSight

Robert Shaw, an early backer of ArcSight, knew Kleiner Perkins well and approached the firm about investing in the company. ArcSight had developed a threat management system to help companies collect and analyze large volumes of security data to identify which threats to prioritize. The software also helped organize and track incident responses and streamline audit and compliance activities. It was a much-needed product at the time. Cybersecurity incident rates had exploded with the rise of the networked economy and the vulnerability to cyberattacks that greater connectivity had created. At the same time, security infrastructure had grown increasingly complex, making the task of response prioritization harder and harder. In 2002, we invested in ArcSight, together with In-Q-Tel, the US Central Intelligence Agency’s venture-capital arm.

In the early 2000s, there were a handful of security information and event management (SIEM) companies, and ArcSight succeeded because it out-executed the competition. Hugh Njemanze, the company’s founding CTO, had built best-in-class technology. Robert had assembled a formidable sales team with a winning strategy to be the high-end solution targeting big accounts in vulnerable sectors such as retail and financial services. We worked with the company to build out the board and recruit key members of the management team, including Tom Reilly, who became CEO in 2008. We also assisted with introductions to major customers, such as Walmart, in support of the sales effort.