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247 Techies is a Singapore-based technology company that provides continuous managed IT support, remote computer repair, and cybersecurity services for small and medium-sized businesses and consumers. The organization delivers its solutions through remote desktop connections, assisting users with network troubleshooting, virus removal, device setup, and software optimization. Operating on both a one-time flat-fee and recurring subscription model, the company functions as an outsourced IT helpdesk for clients lacking internal technical infrastructure. 247 Techies operates with approximately 100 employees and generates an estimated $19.2 million in annual revenue. The firm maintains a primary technical delivery center in Colombo, Sri Lanka, alongside corporate presences in Las Vegas and Brooklyn, allowing it to resolve hundreds of thousands of tech support incidents for thousands of global customers. 247 Techies was founded in 2009 by Dilendra Wimalasekere and Senura Abeywardena.
247 Techies has raised $600K across 1 funding round.
247 Techies has raised $600K in total across 1 funding round.
247 Techies has raised $600K across 1 funding round. Most recently, it raised $600K Seed in November 2012.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Nov 1, 2012 | $600K Seed | Dave Mcclure | Bigspring, Pramod Bhasin, Rajan Anandan, Shailesh RAO | Announced |
24/7 Techies is a managed IT services and remote tech support company specializing in 24/7 assistance for small and medium-sized businesses (SMBs), micro-SMBs, and consumers.[1][2][3] It provides comprehensive solutions for computer issues, network connectivity, security, server maintenance, and devices like desktops, laptops, printers, and mobiles, enabling clients to focus on core operations without in-house IT burdens.[1][2][4] With over 40,000 consumers and 3,000 micro-SMBs supported across the US, UK, Australia, and Canada, the company emphasizes affordable, round-the-clock remote support via phone, chat, or screen sharing, including proactive maintenance and virtual CIO services.[1][3]
Founded in 2009 and incorporated as an LLC in 2012, 24/7 Techies emerged to address the IT support gaps for small businesses lacking resources for full-time talent.[3] Key figures include Managing Members Dinesh "Dino" Velusamy and Dilendra Wimalasekere, who lead operations from Las Vegas, Nevada headquarters.[3] One source lists a 1996 founding, but most records confirm 2009 as the operational start, with early traction built on serving consumer and micro-SMB sectors through innovative online support.[3][5] The company has grown to 83 employees, boasting long-term client relationships and an ISO 20000 certification for service management, a rare achievement for its size.[1][7]
24/7 Techies rides the outsourced IT services trend, fueled by SMBs' rising cybersecurity threats, cloud adoption, and remote work demands post-pandemic.[2][3] Timing aligns with market forces like talent shortages and cost pressures, where small firms avoid expensive in-house IT amid economic uncertainty.[2][5] It influences the ecosystem by enabling non-tech businesses to scale securely, similar to how VC-backed endorsers like 500 Startups and Sequoia leaders highlight scalable support models.[2] Operating in a fragmented $500B+ managed services market, its focus on micro-SMBs fills a niche underserved by enterprise giants.[1]
24/7 Techies is poised for expansion in AI-driven IT automation and heightened cyber threats, potentially growing via partnerships with its high-profile endorsers like 500 Startups.[2][7] Trends like zero-trust security and edge computing will shape its services, with opportunities to serve hybrid workforces globally.[3] Its influence may evolve toward deeper integrations with SMB tools (e.g., Microsoft, cloud platforms), solidifying its role as an accessible lifeline for tech-challenged businesses—much like its founding promise to let owners "focus on your business."[2]
247 Techies has raised $600K in total across 1 funding round.
247 Techies's investors include Dave McClure, BigSpring, Pramod Bhasin, Rajan Anandan, Shailesh Rao.
