Sujata Bhatia

Sujata Bhatia is the Chief Operating Officer at Monzo Bank, based in London. Before joining the digital bank in 2020, she spent 16 years at American Express, where she most recently served as Senior Vice President and General Manager for Global Merchant Services across Europe. During her tenure at the financial services corporation, she led commercial operations, strategy, and partnerships, managing large teams and driving revenue growth in international markets. She holds a Master of Business Administration in Finance and Healthcare from the Wharton School and a Bachelor of Science in Business Administration from Boston University's Questrom School of Business. Earlier in her career, she gained foundational strategy experience working as a consultant at Bain & Company. Her background combines traditional financial services expertise with a current focus on scaling operational infrastructure for high-growth technology enterprises.