Raja Bose

Raja Bose is the Managing Director of Banking and Capital Markets within the Business Transformation Consulting practice at Ernst & Young LLP. Prior to his current position, he held senior management roles at various global professional services and technology firms, delivering strategic consulting to financial services organizations worldwide. He also previously served in corporate strategy and product innovation capacities at one of the largest United States banking institutions. Bose earned a Bachelor of Science in Information Systems and Management from New York University and a Master of Business Administration from Columbia Business School. His current work focuses on helping retail banks integrate artificial intelligence and advanced technologies to optimize customer segment-driven strategies, physical branch and ATM networks, contact centers, and digital banking channels. Ultimately, his transformation initiatives are designed to improve overall customer engagement and drive institutional profitability.