Hernan Lopez Conde

Hernan Lopez Conde is the Customer Experience Director at MercadoLibre, where he currently focuses on e-commerce operations and financial services innovation. Before assuming his present executive position, he spent seven years working as a Consultant at McKinsey & Company, specializing in corporate strategy, organizational design, and operations management for global clients. His earlier corporate tenure includes four years executing strategic management initiatives at beverage corporation Coca-Cola and another two years operating within the energy sector at Shell. To support his professional career, he earned a Master of Business Administration from the NYU Stern School of Business and an undergraduate degree in Industrial Engineering. Operating at the intersection of management consulting and financial technology, Lopez Conde leverages his technical background as an amateur software developer to drive customer-centric solutions across large-scale enterprise platforms.