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Zencity offers a community trust platform designed for state and local government agencies. This platform utilizes advanced artificial intelligence and natural language processing to systematically collect and analyze public discourse from various digital channels. It provides governments with real-time, actionable insights into community needs, priorities, and sentiments, thereby improving decision-making and ensuring a broader representation of resident voices beyond traditional feedback mechanisms.
The company was founded in 2016 by Eyal Feder-Levy and Ido Ivri. They recognized a significant challenge in the relationship between local governments and their constituents: a growing trust deficit exacerbated by limited and unrepresentative community input. Their insight was to create a technological solution that could bridge this gap, enabling governments to truly understand and respond to the diverse needs of their populations.
Government and law enforcement leaders are among the primary users of Zencity’s product, employing it to enhance their transparency and responsiveness. The company's overarching vision is to cultivate strong, enduring trust between communities and the public agencies that serve them. By facilitating a deeper understanding of public opinion, Zencity aims to contribute to more effective governance and ultimately improve the daily lives of residents.
Zencity has raised $122.0M across 6 funding rounds.
Zencity has raised $122.0M in total across 6 funding rounds.
Zencity has raised $122.0M in total across 6 funding rounds.
Zencity's investors include StepStone Group, TLV Partners, Nitay Joffe, Canaan Partners Israel, L Catterton Growth, Team8, Vertex Ventures Israel, XT Hi-Tech, Ron Zuckerman, M12, Salesforce Ventures.
Zencity is an AI-powered data analytics platform designed for local governments and law enforcement to gather, analyze, and act on community feedback, building trust through data-driven decisions.[1][2][4] It serves over 400 agencies worldwide by processing millions of data points from social media, surveys, news, and hotlines to provide actionable insights on public services, safety, budgeting, and planning, solving the problem of inefficient, low-participation resident engagement.[3][4][5] Named Fast Company's Most Innovative Company of 2025 alongside OpenAI and Nvidia, Zencity demonstrates strong growth momentum, including the acquisition of UK-based Commonplace and expansion into regions like the British Transport Police.[1][4]
Zencity originated as an Israel-based startup, with CEO and co-founder Eyal Feder-Levy leading its development into a govtech leader focused on digital community surveys and analytics.[6][7] The idea emerged to modernize outdated methods like paper mailings and phone surveys, leveraging AI for efficient, statistically sound online tools amid rising digital resident interactions—gaining traction during the pandemic when citizen surveys spotlighted the need for better data collection.[6] Pivotal moments include winning Microsoft's Innovate.AI Competition, CB Insights AI 100 recognition in 2022, GovTech's Top 100 for 2022-2025, and the 2025 Fast Company award, alongside scaling to 300+ U.S. local governments and the Commonplace acquisition for UK expansion.[1][3][4][8]
Zencity rides the wave of AI democratization in public sector tech, bridging the innovation gap where governments have lagged private industries by delivering enterprise-grade tools for community engagement.[1][6] Timing aligns with post-pandemic digital shifts, rising demands for transparent governance, and precise online targeting tech, amplified by public distrust in institutions and needs for inclusive input on issues like safety and budgeting.[1][4][5] Market forces favoring it include exploding unstructured data from social/digital sources and AI's ability to make it actionable, positioning Zencity to influence the ecosystem by creating real-time learning networks among agencies, elevating govtech standards, and enabling responsive, trust-building decisions.[1][2][8]
Zencity is primed to dominate govtech community platforms, expanding its 400+ agency network through acquisitions like Commonplace and innovations like NextGen Surveys for even broader AI integration.[1][6] Trends like AI ethics, multimodal data (e.g., video sentiment), and federal mandates for citizen engagement will propel growth, potentially doubling users amid global public sector digitization. Its influence may evolve from tool provider to ecosystem orchestrator, standardizing trust-building governance—reinforcing its role as the Fast Company-recognized innovator leapfrogging governments into an AI-powered future.[1][4]
Zencity has raised $122.0M across 6 funding rounds. Most recently, it raised $40.0M Series C in June 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jun 1, 2024 | $40M Series C | Stepstone Group | TLV Partners, Nitay Joffe | Announced |
| Jun 29, 2021 | $30M Venture Round | — | — | Announced |
| Jun 1, 2021 | $30M Series U | — | Canaan Partners Israel, L Catterton, Team8, TLV Partners, Vertex Ventures Israel, XT HI Tech, Nitay Joffe, RON Zuckerman, M12, Salesforce Ventures | Announced |
| Aug 1, 2020 | $14M Series B | TLV Partners | Canaan Partners Israel, L Catterton, Team8, Vertex Ventures Israel, XT HI Tech, Nitay Joffe, RON Zuckerman | Announced |
| Sep 1, 2018 | $6M Series A | — | Canaan Partners Israel, L Catterton, Team8, TLV Partners, Vertex Ventures Israel, XT HI Tech, RON Zuckerman | Announced |
| Sep 1, 2017 | $2M Seed | — | Canaan Partners Israel, TLV Partners, Vertex Ventures Israel | Announced |
