Xtime is a company.
Xtime has raised $23.0M across 1 funding round.
Key people at Xtime.
Xtime has raised $23.0M in total across 1 funding round.
Key people at Xtime.
Xtime is a leading automotive service experience platform that optimizes dealership service department operations through end-to-end software solutions, driving customer loyalty, revenue, and efficiency.[1][2][3] It provides tools like online and mobile scheduling, comprehensive shop control, management reporting, digital inspections, and an integration platform, serving over 7,500 dealerships worldwide and processing millions of service appointments and repair orders annually.[1][2][4][5] As part of Cox Automotive, Xtime transforms the vehicle ownership experience by emphasizing transparency, convenience, and trust, helping dealers convert billions in service revenue while addressing consumer demands in a digital-first era.[2][3][5]
The platform targets automotive dealerships facing staffing shortages, parts delays, and shifting customer expectations, solving pain points in service lifecycle management—from scheduling to approvals and follow-ups—to boost retention and profitability.[2][4][5]
Founded in 2004 in Mission, Kansas (formerly known as Palo Alto Coffee), Xtime emerged as a customer relationship management provider tailored to automotive dealerships.[1] It quickly evolved into a comprehensive service platform, raising $57.99M before being acquired and integrated into Cox Automotive, leveraging the parent company's family-led innovation legacy.[1][3] Key milestones include scaling to book 55 million service appointments and process over 100 million repair orders by 2019, with 44 global OEMs adopting it for $23 billion in annual service revenue.[2] Pivotal integrations, like with Auto/Mate's DMS for digital inspections and recent AI schedulers like Car Wars’ Cari (April 2025), highlight its growth amid industry disruptions such as the pandemic.[1][5]
Xtime rides the wave of digital transformation in automotive retail, where consumers demand seamless online-to-offline experiences amid e-commerce growth and post-pandemic shifts toward contactless services.[2][3][4] Timing is ideal as dealerships grapple with staffing shortages, parts supply chain issues, and rising service expectations—Xtime's tools offset these by leveraging AI, cloud tech, and data analytics to capture market share and profitability.[1][4][5] In the $23B+ dealership service revenue ecosystem, it influences standards by partnering with OEMs and tech providers (e.g., RouteOne, CitNOW), fostering an integrated landscape that prioritizes loyalty over transactions and accelerates Cox Automotive's omnichannel dominance.[1][3][5]
Xtime is poised to expand its AI-driven integrations and predictive capabilities, capitalizing on EV adoption, autonomous tech, and subscription-based vehicle services to redefine ownership beyond traditional repairs.[1][3] Trends like sustainability (e.g., its Zero Waste to Landfill achievement) and personalized digital communications will shape its trajectory, potentially growing service bookings amid global supply stabilization.[3][4] As Cox Automotive's service arm, its influence will evolve toward full lifecycle management—from sales to maintenance—solidifying its role in propelling dealerships toward a consumer-obsessed, tech-enabled future.[2][3] This positions Xtime as an enduring engine for automotive profitability in a rapidly digitizing industry.
Xtime has raised $23.0M in total across 1 funding round.
Xtime's investors include Accomplice VC, AlleyCorp, Benchmark, Bessemer Venture Partners, Greylock, Lumia Capital, Tony Florence, NextView Ventures, RPM Ventures, Saints Capital.
Xtime has raised $23.0M across 1 funding round. Most recently, it raised $23.0M Venture Round in November 2012.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Nov 1, 2012 | $23.0M Venture Round | Accomplice VC, AlleyCorp, Benchmark, Bessemer Venture Partners, Greylock, Lumia Capital, Tony Florence, NextView Ventures, RPM Ventures, Saints Capital |