Vlocity has raised $50.0M in total across 1 funding round.
Vlocity's investors include InterWest, Wildcat Ventures.
Vlocity is a technology company that provides industry-specific cloud software solutions built natively on the Salesforce platform, now rebranded as Salesforce Industries.[1][2][3] It offers pre-built applications for sectors including communications, insurance, health, media and entertainment, energy & utilities, government, and financial services, enabling omnichannel customer engagement, complex pricing via Industries CPQ (Configure-Price-Quote), enterprise product catalogs, and customized business processes through tools like OmniStudio.[1][2][4] These solutions serve large enterprises in customer-centric industries, solving the problem of heavy CRM customization by delivering ready-to-use flows, workflows, and data models that reduce development time from months to minutes, accelerate go-live, and enhance personalization and efficiency.[2][3][4][5]
Vlocity demonstrates strong growth momentum, earning three consecutive Forbes Cloud 100 awards (2017-2019) as an "industry cloud" pioneer shortly after its 2014 founding, and driving digital transformation for global companies through partnerships like Salesforce.[2][6][7]
Vlocity was founded in 2014 as a pioneer in industry-specific cloud solutions on the Salesforce platform, quickly gaining traction by addressing the need for highly customized CRMs in sectors beyond standard Salesforce capabilities.[2][6] Key early milestones include rapid success leading to Forbes Cloud 100 recognition in 2017, 2018, and 2019, fueled by pre-built processes that conformed to industry standards like TM Forum and MAF, enabling faster deployments and self-sufficiency for clients.[2][7] The company evolved from a startup focused on communications and media to a comprehensive provider across multiple verticals, culminating in its acquisition and integration into Salesforce as "Salesforce Industries," solidifying its role in embedding industry best practices natively.[1][3][6]
Vlocity rides the wave of industry cloud computing, where generalized CRMs like Salesforce require vertical-specific enhancements amid rising demands for personalized, omnichannel experiences in a subscription-driven economy.[2][3][6] Timing aligns with the explosion of digital transformation post-2014, intensified by mobile content consumption, OTT media, and regulatory pressures in sectors like insurance and utilities, where standard tools fall short.[1][3] Market forces favoring Vlocity include Salesforce's dominance as the #1 CRM, enabling seamless scalability, and standards from bodies like TM Forum that validate its models.[2] It influences the ecosystem by pioneering "industry clouds," accelerating adoption of cloud-native apps, reducing vendor lock-in risks, and empowering non-tech firms to compete via pre-built agility, as seen in partnerships driving implementations for global enterprises.[3][7][8]
Vlocity, now embedded as Salesforce Industries, is poised to expand with AI-driven enhancements to CPQ and OmniStudio, capitalizing on growing demand for hyper-personalized services in regulated industries amid cloud migration trends.[1][2][5] Trends like subscription economy growth, healthcare digitization, and energy transition will shape its path, potentially amplifying influence through deeper Salesforce integrations and global scalability. As digital transformation accelerates, Vlocity's pre-built efficiency positions it to redefine customer-centric CRM, evolving from pioneer to indispensable backbone for industry clouds—much like its rapid rise from 2014 startup to Forbes darling.
Vlocity has raised $50.0M across 1 funding round. Most recently, it raised $50.0M Series B in September 2016.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Sep 1, 2016 | $50.0M Series B | InterWest, Wildcat Ventures |
