Viable is a technology company.
Viable has raised $10.0M across 3 funding rounds.
Viable has raised $10.0M in total across 3 funding rounds.
# Viable: Technology Company Overview
Based on the search results, there are multiple entities operating under the "Viable" name, each serving distinct markets. The most prominent appears to be Viable, a qualitative AI company specializing in natural language processing of customer feedback[3].
Viable is an AI-powered customer insights platform that enables organizations to analyze large volumes of unstructured customer feedback through natural language querying[3]. The company uses OpenAI's GPT-3 technology to transform customer surveys, help desk tickets, app store reviews, and other feedback sources into actionable, plain-language insights[3]. Rather than requiring technical expertise to parse data, Viable allows product managers, CTOs, and marketing leaders to ask questions directly and receive accurate answers in seconds[3].
The company addresses a critical pain point: organizations struggle to extract meaningful patterns from thousands of pieces of customer feedback. Viable's solution democratizes data analysis by eliminating the need for specialized data science skills, making customer insights accessible to decision-makers across departments[3].
Viable operates at the intersection of two significant trends: the explosion of unstructured customer data and the maturation of large language models. As organizations increasingly recognize that customer feedback contains competitive intelligence, tools that can efficiently extract insights from this data become strategically valuable. Viable's approach—using GPT-3 to make AI-powered analysis accessible to non-technical users—reflects the broader industry shift toward democratizing AI capabilities[3].
Viable has demonstrated sufficient traction to attract professional PR representation and secure notable media coverage, including features in VentureBeat and Yahoo Finance[3]. The company's founders, brothers Dan and Jeff Erickson, have built a solution addressing a genuine market need as organizations seek to maximize ROI on customer feedback initiatives[3]. As AI becomes increasingly embedded in business intelligence workflows, Viable's positioning as an accessible, specialized tool for customer insights suggests continued relevance in helping organizations make data-driven product and marketing decisions.
Viable has raised $10.0M in total across 3 funding rounds.
Viable's investors include Atomico, Episode 1 Ventures, Lockheed Martin Ventures, QVentures, Carl Bass, Charlie Songhurst, Joe White, Nicolas Berggruen, 01 Advisors, Kevin Hartz, Alumni Ventures, Bascom Ventures.
Viable has raised $10.0M across 3 funding rounds. Most recently, it raised $3.0M Seed in May 2024.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| May 1, 2024 | $3.0M Seed | Atomico, Episode 1 Ventures, Lockheed Martin Ventures, QVentures, Carl Bass, Charlie Songhurst, Joe White, Nicolas Berggruen | |
| May 1, 2022 | $5.0M Seed | 01 Advisors, Kevin Hartz, Alumni Ventures, Bascom Ventures, Rexhep Dollaku, TJ Nahigian, B Capital Group, Construct Capital, Cota Capital, Craft Ventures, Electric Capital, Fifth Wall, Flex Capital, Galaxy Digital, Grasshopper Capital, Javelin Venture Partners, M13, Prime Movers Lab, Race Capital, Sand Hill Angels, Sparrows, Streamlined Ventures, WestCap, Ben Davenport, Jacqueline Reses, Ryan Tedder, Tikhon Bernstam | |
| Sep 1, 2020 | $2.0M Seed | 01 Advisors, Alumni Ventures, Bascom Ventures, Galaxy Digital, Grasshopper Capital, Javelin Venture Partners, Magma Partners, Ravelin Capital, Sand Hill Angels, Shaan's All Access Fund, Tribe Capital, WestCap, Anthony Pompliano, Paul Rabil, Ryan Tedder, Sam Parr |