UserInterviews is a technology company.
UserInterviews has raised $5.0M across 1 funding round.
UserInterviews has raised $5.0M in total across 1 funding round.
User Interviews is a user research recruiting platform that enables teams to quickly source, recruit, and manage high-quality participants for UX studies, including moderated research, usability tests, and surveys. It serves product teams, UX researchers, designers, and companies in tech, software, and beyond, solving the core problem of finding targeted, verified users from a proprietary panel of over 6 million participants, with features like AI-powered matching, automated scheduling, incentives, and integrations with 22 tools.[1][2][3][4]
The platform has demonstrated strong growth, raising $44 million in total funding including a $27.5 million Series B, employing 140 people across 33 states as a fully remote company, launching 163,000 studies, and recruiting for over 1 million sessions with participants earning $48 million in incentives. It boasts key metrics like 1-hour median time to first match, 98% positive session feedback, and a 0.6% fraud rate, positioning it as a leader in streamlining user-centric product development.[2][3][4]
User Interviews was founded in 2015 in New York by three co-founders, including CTO Bob Saris, after their first company failed due to insufficient customer feedback—a lesson that directly inspired the platform's creation. The team recognized that fast access to quality participants unlocks user insights essential for building successful products, leading them to build a distributed, fully remote company obsessed with customer input.[1][2]
Early traction came from addressing researchers' pain points in manual recruitment, evolving into a robust platform with proprietary panel management. Pivotal moments include scaling to 6 million participants, securing $44 million in funding (highlighted by the Series B to accelerate user-centric research), and recent partnerships like with Outset for AI-moderated studies, cementing its role in modern UX workflows.[1][2][3]
User Interviews rides the wave of user-centric product development, where consistent feedback loops are critical amid rising demands for personalized, AI-enhanced experiences in software and internet services. Its timing aligns with the explosion of UX research needs post-2020 remote work shift and AI tools, enabling faster iteration as companies like HP leverage it for non-customer recruitment at scale.[1][3][4]
Market forces favoring it include growing research volumes (over 1 million sessions), talent shortages in manual recruiting, and regulatory pressures on data privacy—addressed via proprietary vetting and compliance automation. It influences the ecosystem by democratizing access to insights, boosting platforms like Outset, and climbing to #2 in the category, helping firms reduce time-to-insight from weeks to hours.[1][2][3]
User Interviews is poised to dominate as UX research embeds deeper into AI-driven development, with expansions in global recruitment, AI matching, and integrations accelerating adoption. Trends like multimodal research (e.g., voice/video feedback) and enterprise-scale panels will shape its path, potentially pushing toward unicorn status via further funding or acquisition by a UserTesting rival.[1][3]
Its remote, customer-obsessed culture and $44M war chest position it to evolve influence from recruiter to full insights platform, tying back to its origin: turning feedback failures into universal wins for product builders.[2]
UserInterviews has raised $5.0M in total across 1 funding round.
UserInterviews's investors include Las Olas Venture Capital, SV Health Investors, Unpopular Ventures, Sanket Parekh.
UserInterviews has raised $5.0M across 1 funding round. Most recently, it raised $5.0M Seed in April 2019.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Apr 1, 2019 | $5.0M Seed | Las Olas Venture Capital, SV Health Investors, Unpopular Ventures, Sanket Parekh |