Twilio.org

Twilio.org serves as the social impact arm of Twilio, providing programmable communication tools and essential resources to nonprofit organizations worldwide. It enables these entities to build and scale solutions for critical functions like alerts, helplines, authentication, and engagement across various digital channels. The organization’s core purpose is to help its partners effectively connect with beneficiaries, donors, and volunteers at scale.

Launched in 2013, Twilio.org stems from Twilio, the cloud communications platform founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis. The parent company's original insight was to democratize communication infrastructure by simplifying complex telecom networks into accessible APIs. This crucial capability is now extended through Twilio.org to empower the social sector with advanced communication technologies.

Its products serve diverse social impact organizations in sectors such as healthcare, education, and humanitarian aid, enabling improved patient engagement, stronger student relationships, and more effective community service. Twilio.org’s mission is to amplify the reach and impact of social good initiatives globally by providing essential communication technology and support, fostering a more connected and responsive sector.