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Tildei provides an intelligent AI business partner that automates booking workflows and conversational marketing. It leverages artificial intelligence to convert customer intent into confirmed bookings, streamlining campaigns across platforms like WhatsApp and Instagram. The platform empowers businesses to manage and optimize interactions throughout their booking journey.
Founded in 2022 by marketing technology veterans Mark Ghermezian, Kevin Dutra, and Manisha Shah, Tildei emerged from a clear need for AI-driven conversational marketing. Ghermezian, a co-founder and initial CEO of Braze, contributed significant experience in scalable customer engagement platforms, inspiring their insight to enhance booking processes through advanced AI.
The platform serves marketing and brand leaders aiming to increase bookings and deliver smoother customer experiences. Tildei's vision focuses on enabling brands to engage in meaningful conversations with customers at scale, optimizing conversion rates and improving satisfaction. The company seeks to redefine how businesses interact with and secure bookings from their clientele.
Tildei has raised $6.0M across 1 funding round.
Tildei has raised $6.0M in total across 1 funding round.
Tildei has raised $6.0M across 1 funding round. Most recently, it raised $6.0M Seed in October 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Oct 1, 2024 | $6M Seed | Susa Ventures | Alpine Ventures, Alumni Ventures, NFX, ABE Burns, Adam Jackson, Balaji Srinivasan, Ding Zhou, GIL Elbaz, Jason Lemkin, RON Pragides | Announced |
Tildei is an AI-powered conversational marketing platform that automates personalized, real-time interactions for brands across social channels like Instagram and WhatsApp, initially emerging from stealth in 2024 with $6 million in seed funding.[1][2] It builds customized Brand Knowledge Graphs to enable AI agents that conduct intelligent conversations, drive commerce actions like shopping cart creation and product discovery, and integrate with marketing stacks for workflows such as lead generation and customer support.[2][3] Serving marketers and businesses seeking enhanced engagement and conversions, Tildei solves the challenge of scaling 1:1 personalized experiences in high-volume channels where consumers spend over 150 minutes daily, shifting from mass messaging to context-aware, brand-voiced chats available 24/7 in any language.[1][3] With 12 employees in New York and rapid expansion plans for more channels, Tildei shows strong early momentum backed by its founder's prior success at Braze.[2]
Tildei was founded in 2022 in New York by serial entrepreneur Mark Ghermezian, co-founder and former CEO of Braze (BRZE), who scaled that customer engagement platform from ideation to a successful IPO in November 2021.[2] Ghermezian launched Tildei to capitalize on the rise of large language models (LLMs), addressing brands' struggles to deliver personalized interactions amid consumers' shift to social and chat apps.[1] The company remained in stealth until October 2024, when it announced $6 million in seed funding to enhance AI capabilities, expand channel support beyond Instagram and WhatsApp (with 2-3 billion users each), and grow the team—marking its pivotal emergence with a clear vision for real-time, outcome-driven conversations.[1][2]
Tildei's edge lies in its agentic AI platform that unifies fragmented marketing systems into plug-and-play workflows, setting it apart in conversational marketing:
Tildei rides the conversational commerce wave, fueled by LLMs and consumers' 151-minute daily immersion in apps like Instagram, TikTok, and WhatsApp, where traditional marketing falls short on personalization.[1] Its timing aligns perfectly with AI agent proliferation and social platforms' dominance (billions of users), enabling brands to meet demand for immediate, context-aware interactions amid e-commerce growth in chats.[1][2] Market forces like rising ad fatigue and chat app commerce (e.g., in-app purchases) favor Tildei, as it empowers scalable 1:1 engagement without custom builds, influencing the ecosystem by redefining marketing from broadcast to bidirectional—boosting conversions for retailers, entertainment venues, and high-volume social brands.[3][5] By bridging AI hype with practical tools, Tildei accelerates the shift to agentic marketing stacks.
Tildei is poised for explosive growth by expanding channels and deepening AI for commerce outcomes, potentially mirroring Braze's trajectory under Ghermezian's leadership amid surging demand for agentic workflows.[1][2] Trends like multimodal LLMs, social commerce booms, and zero-party data via knowledge graphs will propel it, evolving its influence from niche conversational tool to essential marketing backbone. As brands chase omnichannel personalization, Tildei's real-time edge could redefine customer journeys—watch for partnerships and Series A to fuel global scale, transforming how tech meets consumers where they chat.
Tildei has raised $6.0M in total across 1 funding round.
Tildei's investors include Susa Ventures, Alpine Ventures, Alumni Ventures, NFX, Abe Burns, Adam Jackson, Balaji Srinivasan, Ding Zhou, Gil Elbaz, Jason Lemkin, Ron Pragides.
