Thirteen Concierge

Thirteen Concierge is a company.

Active

Updated: Mar 22, 2026 ·

About

Thirteen Concierge Limited provides exclusive personal concierge and luxury lifestyle management services. The company focuses on crafting bespoke experiences, particularly for high-net-worth and ultra-high-net-worth individuals from the United States visiting the United Kingdom. Its service offering centers on delivering highly personalized assistance to meet the sophisticated travel and lifestyle demands of its affluent clientele.

Julien Timothy John Havelock-Hill founded the company, which officially incorporated in December 2019. His insight was to address a specific market need for comprehensive, high-touch support for discerning international travelers. The company sought to leverage this understanding to offer a seamless and elevated experience, anticipating and fulfilling complex client requirements within the luxury travel sector.

Thirteen Concierge primarily serves a niche market of affluent US travelers, aiming to become their trusted partner for all UK-based luxury needs. The company's vision centers on redefining luxury service by providing unparalleled discretion and access, ensuring every client interaction enhances their travel and lifestyle pursuits with exceptional care and tailored solutions.

Recent News & Mentions

Feb 1, 2019FundingThirteen Concierge - Seed

Financial History

Thirteen Concierge has raised $66K across 1 funding round. Most recently, it raised $66K Seed in February 2019.

Total Raised

$66K

Valuation

N/A

Funding Rounds Raised

Date	Round	Lead Investors	Other Investors
Feb 1, 2019	$66K Seed

Financial History

Thirteen Concierge has raised $66K across 1 funding round.

Total Raised

$66K

Valuation

N/A

Leadership Team

Key people at Thirteen Concierge.

Julien Havelock- Hill

Founder & CEO

Leadership Team

Key people at Thirteen Concierge.

Julien Havelock- Hill

Founder & CEO

Deep Dive

Thirteen Concierge is a London‑based luxury personal concierge and travel boutique that offers bespoke experiential travel and high‑end lifestyle services to ultra‑high‑net‑worth clients and HNW travellers to the UK. [1][2]

High‑Level Overview

Mission: Deliver highly personalized, experiential luxury travel and concierge services for affluent clients seeking curated UK and international experiences.[1][2]
Investment philosophy / Key sectors / Impact on the startup ecosystem: Thirteen Concierge is a private service company (not an investment firm); it operates in luxury travel, concierge and lifestyle services rather than making equity investments, and its ecosystem impact is primarily on the luxury travel supply chain and niche experiential tourism market rather than on startup funding.[2][3]
Product, customers, problem solved, growth momentum: The company builds bespoke travel itineraries and concierge experiences (product) for ultra‑affluent individuals, families and corporate clients (who it serves) to solve the problem of time‑poor clients needing curated, trustworthy, high‑touch travel and lifestyle arrangements; publicly available records show it was incorporated in December 2019 and has sought early funding/market traction through channels such as crowdfunding pitches aimed at serving HNW visitors to the UK, but there is limited public evidence of scale or recent growth metrics.[2][3][5]

Origin Story

Founding year and registration: Thirteen Concierge Limited was incorporated on 6 December 2019 and is registered in Covent Garden, London (company number 12352516). [2][5]
Founders and background / how idea emerged / early traction: Public filings and profiles list the company and its registered office but do not prominently publish founder biographies or a detailed origin narrative; crowdfunding materials from an early campaign describe the pitch as creating a luxury UK travel service for HNW visitors, indicating early positioning and fundraising attempts to establish operations and client acquisition channels.[3][5]

Core Differentiators

Bespoke, experiential focus: Positions itself as an “experiential personal concierge and luxury travel boutique” tailoring exclusive vacations and services for ultra‑affluent clients, which differentiates it from mass market travel agencies.[1]
UK / Covent Garden local presence: Registered address in central London (Covent Garden) suggests proximity to luxury travel and hospitality partners in a major global tourism hub.[5]
High‑net‑worth client targeting: Explicit focus on HNW and ultra‑affluent clientele implies curated supplier relationships and white‑glove service models rather than commoditized offerings.[1][3]
Early startup posture: As a small, recently incorporated company with crowdfunding activity, it likely relies on boutique networks and bespoke relationships rather than large institutional distribution.[3][5]

Role in the Broader Tech / Travel Landscape

Trend alignment: The company rides the ongoing demand for ultra‑personalized luxury travel and concierge services as wealthy travelers increasingly seek exclusive, off‑market experiences and time‑saving service providers.[1][3]
Timing and market forces: Post‑pandemic luxury travel rebound and a premiumization trend in tourism favour specialty concierge operators that can guarantee safety, privacy and uniqueness for HNW clients.[1][3]
Influence: As a boutique operator, its influence is local and sectoral—primarily affecting niche suppliers (luxury hotels, private transport, bespoke experience providers) rather than the broader tech ecosystem; there is no public evidence it operates a technology platform or marketplace with wide industry impact.[1][2][3]

Quick Take & Future Outlook

What’s next: If Thirteen Concierge follows its stated positioning, expected next steps would include deepening relationships with luxury suppliers, demonstrating repeat high‑value bookings, and clarifying scale (e.g., publishing case studies or partnering with UHNW networks); raising capital or formal partnerships could accelerate growth.[3][5]
Trends that will shape them: Continued demand for privacy, bespoke experiences, wellbeing and sustainable luxury travel will shape service offerings; digitization (secure client portals, bespoke itinerary tech) could be a force multiplier if adopted.[1][3]
How influence might evolve: The firm can expand influence by carving a reputation in the UK inbound luxury market and by developing signature experiences or partnerships with major luxury brands; absent public evidence of scale or a major product innovation, its role will likely remain that of a specialist boutique operator.[1][3][5]

Notes and limitations

Public records (Companies House) confirm incorporation details and active status but contain limited operational or financial disclosure beyond filings.[5][7]- Much of the available public information is marketing or registry data; finer details about founders, revenue, client roster, and growth metrics are not publicly available in the sources cited.[1][3][5]

If you’d like, I can: (a) pull and summarize the Companies House filings (accounts/annual returns) for more financial detail,[5] (b) search for press coverage, founder bios or client testimonials, or (c) draft messaging or partnership outreach templates tailored to UHNW travel partners.

Sources

Frequently Asked Questions

Who founded Thirteen Concierge?

Thirteen Concierge was founded in 2019 by Julien Havelock- Hill (Founder & CEO).

How much funding has Thirteen Concierge raised?

Thirteen Concierge has raised $66K in total across 1 funding round.