Syncrobes
Syncrobes is a company.
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Financial History
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Leadership Team
Key people at Syncrobes.
Frequently Asked Questions
Who founded Syncrobes?
Syncrobes was founded by Michael Mee (CoFounder).
Syncrobes is a company.
Key people at Syncrobes.
Syncrobes was founded by Michael Mee (CoFounder).
Key people at Syncrobes.
Syncrobes was founded by Michael Mee (CoFounder).
Syncro (also known as SyncroMSP) is a Seattle-based software company founded in 2018 that builds an integrated Extended Monitoring and Management (XMM) platform for managed service providers (MSPs) and internal IT teams.[1][2][3][5] Its core product combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management into a unified toolset, enabling automation of workflows, enhanced security, and scalable operations to boost efficiency and profitability for IT professionals serving small and medium-sized businesses (SMBs).[2][3] The platform addresses operational challenges like reactive fixes and skills gaps by providing visibility, AI-driven automation, and integrations such as CyberFOX for security and recent Microsoft collaborations.[2][3]
Syncro serves MSPs managing IT for SMBs, with a focus on mid-sized providers generating $10-50M in revenue, and has demonstrated growth through features like Network Discovery, Ticket Timer enhancements, and a fully remote team of 51-200 employees.[3][5] Acquired financially while remaining active, it reports revenues in the $10-50M range and continues expanding its feature set amid rising demand for consolidated IT tools.[1][3]
(Note: A separate, unrelated entity called Syncrobes appears in biotech contexts as an early-stage startup engineering probiotics for livestock gut health, founded by a Ph.D. researcher from Harvard's synthetic biology lab; however, no active company website or recent updates confirm its current status, suggesting it may be defunct or pivoted.[6][7][8])
Syncro was founded in 2018 in Seattle, Washington, emerging to tackle inefficiencies in the managed IT services industry.[1][5] While specific founders are not detailed in available sources, the leadership team includes CEO Michael George, who emphasizes AI-enabled automation to bridge IT skills gaps; CTO Kristen Costagliola, focused on enterprise-grade security and quality; and CRO Chad Lindsey, prioritizing customer relationships.[2] Early traction likely stemmed from MSPs' need for streamlined tools, leading to Syncro's pioneering XMM platform that integrates RMM, PSA, and Microsoft 365 management—culminating in a recent launch with Microsoft collaboration.[2][3]
The company's evolution reflects a shift toward comprehensive platforms: from core RMM/PSR tools to an "all-in-one" XMM solution with security integrations and automation, positioning it for profitable scaling amid MSP growth.[1][2][3] By 2024-2025, Syncro had achieved acquisition (Acq - Fin stage), 94 employees, and $10-50M revenue, with pivotal moments like Microsoft partnerships driving momentum.[1][3][5]
Syncro rides the wave of MSP consolidation and cybersecurity demands in the $100B+ IT services market, where SMBs increasingly rely on outsourced IT amid digital transformation and rising threats like ransomware.[1][2][3] Timing is ideal: post-2020 remote work boom amplified needs for unified RMM/PSR tools, while Microsoft ecosystem dominance (e.g., 365 integrations) favors partners like Syncro, especially as MSPs scale to serve hybrid SMB environments.[3]
Market forces include a growing skills shortage—Syncro's AI automation directly counters this—and regulatory pressures for secure access, boosting demand for all-in-one platforms over point solutions from competitors like Splashtop or Barracuda.[1][2] Syncro influences the ecosystem by pioneering XMM, enabling MSPs to deliver "enterprise-grade" services to SMBs, fostering innovation in IT automation and indirectly powering SMB competitiveness in a cloud-first world.[2][3]
Syncro is poised for accelerated growth through XMM expansions, deeper Microsoft ties, and AI enhancements, potentially targeting larger MSPs or enterprise IT via acquisitions or partnerships. Trends like AI-ops, zero-trust security, and SMB cloud adoption will shape its path, with opportunities in cybersecurity upsells and global scaling. Its influence may evolve from niche MSP enabler to broader IT platform leader, solidifying its role in empowering operational excellence for the digital SMB economy—much like its founding mission to help IT pros thrive.
