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On-demand home services platform
ServisHero has raised $3.0M across 1 funding round.
ServisHero has raised $3.0M in total across 1 funding round.
On-demand home services platform
ServisHero has raised $3.0M in total across 1 funding round.
ServisHero's investors include B Capital Group, Golden Gate Ventures, Pieter Kemps, Shailendra Singh.
ServisHero is a Malaysia-based on-demand home services platform that connects consumers with verified local service professionals across Southeast Asia. It offers a wide range of services including home cleaning, plumbing, electrical repairs, air conditioning servicing, and more, aiming to simplify and streamline the process of finding reliable home service providers. The platform’s mission is to provide a trusted, efficient, and user-friendly marketplace where customers can easily book vetted professionals with transparent pricing and real-time availability, enhancing customer confidence and satisfaction. ServisHero has demonstrated growth momentum by increasing bookings by 30% through its intuitive app and strong professional network[1][2][3].
ServisHero was founded in March 2015 by CEO Karl Loo, alongside co-founders Jason Kang (CFO) and Paul Copplestone (CTO). Karl Loo conceived the idea after returning to Malaysia and noticing the outdated, offline methods people used to find home service providers, such as flyers on trees. His experience working with tech companies like Groupon in China and other startups inspired him to create a mobile-first platform that would modernize this process. Early traction included over 50,000 app downloads and onboarding more than 3,000 service providers, covering not only home services but also fitness, beauty, and SME services. The startup’s monetization model is unique in that service providers purchase prepaid credits to bid for jobs, encouraging competitive pricing without adding extra fees to customers[2][3].
ServisHero rides the growing trend of digital transformation in traditional service sectors, particularly in emerging Southeast Asian markets where many home services remain offline or fragmented. The timing is favorable due to increasing smartphone penetration, rising consumer demand for convenience, and a growing middle class seeking trustworthy service providers. By digitizing and aggregating local services, ServisHero contributes to the formalization and professionalization of the home services ecosystem, improving transparency and efficiency. Its model also supports gig economy growth and empowers local entrepreneurs by providing them access to a broader customer base[1][2][3].
Looking ahead, ServisHero is well-positioned to expand its service offerings and geographic reach within Southeast Asia, leveraging its strong technology foundation and trusted brand. Trends such as increased mobile adoption, demand for on-demand services, and digital payments will likely accelerate its growth. The company’s focus on verified professionals and competitive pricing could further enhance customer loyalty and market penetration. As the platform evolves, it may also explore deeper integrations with smart home technologies or expand into adjacent service verticals, solidifying its role as a key enabler in the region’s digital services economy[1][2][5].
ServisHero has raised $3.0M across 1 funding round. Most recently, it raised $3.0M Seed in March 2016.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Mar 1, 2016 | $3.0M Seed | B Capital Group, Golden Gate Ventures, Pieter Kemps, Shailendra Singh |