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Send Word Now develops robust mass notification software for critical event management. It provides a platform to disseminate real-time alerts across various channels, supporting employee safety, resource coordination, and business continuity. The system leverages geo-enabled alerts, two-way communication, and integrates with existing business ecosystems, enabling efficient incident response.
Founded in 2001 by Michael Sher and his co-founders, the company emerged from the critical need for enhanced crisis communication following the September 11th terrorist attacks. Their vision was to create a reliable method for organizations to quickly communicate during emergencies, addressing a gap in existing infrastructure. This insight shaped their focus on dependable mass communication.
Organizations across various sectors utilize Send Word Now's solutions to protect personnel and operations. The company aims to empower businesses and government agencies with tools for resilient operations and comprehensive critical event preparedness. It strives to minimize operational risk and ensure continuity through immediate, precise communication, enabling confident crisis navigation.
Send Word Now has raised $34.0M across 3 funding rounds.
Send Word Now has raised $34.0M in total across 3 funding rounds.
Send Word Now has raised $34.0M across 3 funding rounds. Most recently, it raised $14.0M Series D in September 2008.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 1, 2008 | $14M Series D | — | Ascend Venture Group | Announced |
| Oct 1, 2007 | $9M Series C | — | Ascend Venture Group | Announced |
| Aug 1, 2006 | $11M Series B | — | Ascend Venture Group | Announced |
Send Word Now is a SaaS-based mass notification platform specializing in on-demand alerting and critical communication for time-sensitive situations, now operating as part of OnSolve and integrated into Crisis24's portfolio.[1][3][5] It builds software that delivers rapid voice, text, email, SMS, desktop alerts, and conference calls to businesses, government agencies, universities, non-profits, enterprises, and organizations like Foot Locker, solving the problem of fast, reliable two-way communication during emergencies, severe weather, or operational disruptions to enhance safety, accountability, and business continuity.[2][4][5][6] Key features include geo-targeting, real-time reporting, message templates, API integrations, automated weather alerts, and mobile apps like SWN Direct for secure employee interactions, serving startups to Fortune 500 companies with global reach across multiple channels and devices.[2][4][5][7]
Send Word Now emerged as a pioneer in on-demand alerting solutions, positioning itself early as the leading provider for urgent web-based notifications and mobile apps tailored for high-stakes communication.[1][2] While specific founding details are not detailed in available sources, it gained traction through adoption by diverse sectors including enterprises, governments, and retailers like Foot Locker, a Fortune 500 company founded in 1974 operating in 20 countries, which integrated it for targeted emergency messaging across facilities and time zones.[6] A pivotal moment came with the 2014 launch of SWN Direct, a revolutionary mobile app enabling encrypted, rapid interactions between organizations and employees or customers, marking a shift toward advanced recipient-side tools.[7] The company evolved through acquisition, rebranding under OnSolve and later aligning with Crisis24, expanding from core alerting to comprehensive critical event management.[3][5]
Send Word Now rides the wave of rising demand for resilient communication in an era of increasing crises—natural disasters, cyberattacks, and workforce dispersion—where real-time, location-aware alerts are essential for duty-of-care and operational continuity.[5][6] Its timing aligns with the shift to cloud-based SaaS platforms, enabling seamless scaling for hybrid workforces and global operations amid frequent disruptions like severe weather or pandemics.[3][4] Market forces favoring it include regulatory pressures for employee safety, the growth of integrated risk platforms (as seen in its Crisis24 integration), and competition from tools like Rave Alert, yet its focus on two-way, encrypted mobile interactions sets it apart in public safety and enterprise resilience ecosystems.[4][5][7]
Send Word Now is poised to expand within Crisis24's portfolio, emphasizing AI-driven automations, deeper ecosystem integrations, and proactive threat intelligence to handle evolving risks like climate events and geopolitical tensions. Trends such as edge computing for faster alerts and regulatory mandates for real-time accountability will amplify its role, potentially growing influence through partnerships in public sector and critical infrastructure. As the leading on-demand alerting provider, it remains a cornerstone for organizations prioritizing rapid, life-saving communication in an unpredictable world.[1][3][5]
Send Word Now has raised $34.0M in total across 3 funding rounds.
Send Word Now's investors include Ascend Venture Group.
