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Practo provides a comprehensive digital healthcare platform. The company offers solutions that enable users to find doctors, book appointments, conduct online consultations, receive digital prescriptions, and schedule lab tests. Its technical approach integrates various aspects of healthcare management into a single, accessible online ecosystem, simplifying medical processes for patients and professionals alike.
Practo was co-founded in 2008 by Shashank ND and Abhinav Lal. The idea for the company emerged from Shashank's personal experience with the challenges of healthcare accessibility, particularly issues with managing medical records. This initial insight spurred the founders, who met at NITK Surathkal, to create a system that would streamline interactions between patients and healthcare providers.
Practo serves a broad user base including patients seeking medical services and healthcare providers managing their practices. The company's overarching vision is to transform the healthcare industry by bridging the gap between patients and practitioners, making medical services more accessible and efficient for everyone involved. It aims to empower individuals with better, more informed healthcare decisions.
Practo has raised $179.0M across 4 funding rounds.
Practo has raised $179.0M in total across 4 funding rounds.
Practo has raised $179.0M in total across 4 funding rounds.
Practo's investors include Hongwei Chen, Matrix Partners India, Peak XV Partners (formerly Sequoia Capital India & SEA), Altimeter Capital, Kaushik Anand, Matrix, Yoshihiro Kitamura, Galina Chifina, Sequoia Capital, Sofina, Joshua Kushner, Tencent.
Practo is India's leading integrated health tech platform that connects patients, doctors, clinics, hospitals, pharmacies, and diagnostics to make quality healthcare accessible and affordable.[1] It builds products for consumers—like doctor bookings, online consultations (with ETA as low as 60 seconds), home medicine delivery, lab tests, and corporate health plans—and SaaS tools for healthcare providers to digitize operations, manage appointments, track records, and issue e-prescriptions.[1][2] Serving over 300 million patients via 120,000+ verified doctors in 22+ countries, Practo tackles fragmented healthcare by reducing search costs, enabling sticky network effects, and ensuring security with 256-bit encryption, HIPAA compliance, and ISO 27001 certification.[1][2]
Its growth stems from targeting oversubscribed independent doctors in cities and small towns, scaling through doctor onboarding and consumer subsidies, with international expansion into markets like Malaysia, Brazil, and Singapore.[2]
Founded in Bengaluru, India, Practo emerged to address India's fragmented medical ecosystem, where patients struggled to connect with providers and doctors lacked tools for efficient practice management.[2] The idea crystallized around digitizing healthcare for independent professionals and small clinics, starting with a SaaS platform for appointment organization, patient records, and e-prescriptions to save time and grow businesses.[2] Early traction came from making doctor listings accessible, reducing patient search friction, and building network effects—onboarding supply (doctors) first, then subsidizing demand (patients) for stickiness via health history maintenance and services like online medicine orders.[1][2] Pivotal moments include scaling to 120,000+ doctor partners, serving 300 million+ patients, and expanding to 22 countries, proving a model of high customer lifetime value justifying acquisition costs.[1][2]
Practo rides the global health tech wave of digitization, particularly in emerging markets with fragmented care, high mobile penetration, and post-pandemic telehealth demand.[2] Timing aligns with rising smartphone adoption in India and Southeast Asia/Latin America, where small clinics dominate but lack tech—Practo lowers barriers, formalizes them, and unlocks efficiencies amid urbanization and aging populations.[1][2] Market forces like absent national health records and high out-of-pocket costs favor its model, fostering network effects that amplify visibility and reduce transaction friction.[2] It influences the ecosystem by empowering 120,000+ independent providers, serving millions underserved by big hospitals, and modeling scalable expansion that inspires regional health platforms.[1][2]
Practo is poised to deepen AI-driven personalization in consultations and predictive care, while expanding SaaS for hospitals and adjacencies like insurance integration amid rising digital health investments.[1][2] Trends like regulatory telehealth support and data interoperability will accelerate growth, potentially doubling its doctor network and patient base in new markets. Its influence may evolve from connector to full-stack healthcare enabler, solidifying its mission to make quality care ubiquitous—building on a foundation that has already transformed access for hundreds of millions.[1][2]
Practo has raised $179.0M across 4 funding rounds. Most recently, it raised $55.0M Series D in January 2017.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Jan 1, 2017 | $55.0M Series D | Hongwei Chen | Matrix Partners India, Peak XV Partners (formerly Sequoia Capital India & SEA), Altimeter Capital, Kaushik Anand, Matrix, Yoshihiro Kitamura, Galina Chifina, Sequoia Capital, Sofina, Joshua Kushner |
| Aug 1, 2015 | $90.0M Series C | Tencent | Peak XV Partners (formerly Sequoia Capital India & SEA) |
| Feb 1, 2015 | $30.0M Series B | Shailendra J Singh | Peak XV Partners (formerly Sequoia Capital India & SEA), Avnish Bajaj |
| Jul 1, 2012 | $4.0M Series A | Shailendra J Singh | Peak XV Partners (formerly Sequoia Capital India & SEA) |