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§ Private Profile · Austin, TX, USA
Neverfail Group is a company.
Key people at Neverfail Group.
Neverfail Group delivers continuous availability and resiliency solutions, primarily for mission-critical applications. The company provides robust backup, recovery, and cloud services, ensuring uninterrupted operation for its clients. Its technical approach focuses on maintaining business continuity, particularly for enterprises reliant on Windows application infrastructure, by preventing data loss and minimizing downtime.
The company was initially established in the late 1990s in Stirling, UK, by a group of consultants. Their foundational insight stemmed from the critical need for advanced clustering and disaster recovery solutions to protect business operations. While the company's structure has evolved over time, Brian Hierholzer currently serves as the Founder, Chairman, and CEO, guiding its contemporary strategy and market presence.
Neverfail Group's offerings are utilized by enterprises and highly recognizable brands globally, all seeking to safeguard their vital application environments. The company's overarching mission is to empower organizations with comprehensive continuity solutions, enabling them to navigate complex operational challenges and secure their digital infrastructure effectively into the future.
Key people at Neverfail Group.
Neverfail Group is a software company headquartered in Austin, Texas, specializing in business continuity, high availability, disaster recovery, and continuous IT controls solutions for mission-critical applications, particularly Windows-based systems.[1][2][3][9] It serves over 10,000 customers worldwide across more than 60 countries, including enterprises, managed service providers (MSPs), systems integrators, telecom providers, governments, and healthcare institutions, through a channel-only model with products like the Neverfail Continuity Engine that ensure proactive application failover and zero-downtime protection.[2][3][8][9] The company addresses downtime risks by providing application-aware BC/DR (business continuity/disaster recovery), zero trust compliance, cloud management, and resilient infrastructure, enabling guaranteed uptime without traditional high costs.[1][3][9]
Neverfail traces its roots to the late 1990s, with key entities like Neverfail Group Limited incorporated in the UK on May 23, 2000 (company number 04003091), initially under names like GlobalContinuity Limited, evolving to focus on IT service continuity.[4][6] The company expanded globally, establishing headquarters in Austin, Texas, with offices in Melville, Chicago, Denver, Kansas City, Portland, Edinburgh (Scotland), and Cluj (Romania).[1][2][7] A pivotal moment came in 2015 when Artisan Infrastructure acquired Neverfail Group, integrating its business continuity and application mapping software into Artisan's Cloud Architect platform; many Neverfail executives joined Artisan, which later rebranded aspects as Neverfail (formerly Artisan Infrastructure).[1] By serving thousands of customers and gaining industry recognition from sources like Tech Target and Channel E2E, Neverfail solidified its position in resilient cloud solutions.[3][7]
Note: The UK entity Neverfail Group Limited was dissolved on April 30, 2024, likely reflecting a corporate restructuring, while US operations under Neverfail continue actively.[6]
Neverfail rides the wave of escalating demands for business resiliency amid rising cyber threats, cloud migrations, and zero-downtime expectations in hybrid/multi-cloud setups.[3][9] Its timing aligns with market shifts toward proactive continuity over reactive DR, fueled by forces like ransomware proliferation, regulatory compliance (e.g., zero trust), and edge computing growth, where even brief outages cost millions.[1][2] By enabling MSPs and enterprises to build resilient infrastructures, Neverfail influences the ecosystem through its partner network, accelerating secure cloud adoption and setting standards for application-level protection in sectors like healthcare, government, and telecom.[1][3][8]
Neverfail is poised to expand its Continuity Engine amid surging needs for AI-driven resiliency and edge protection, potentially integrating deeper with emerging multi-cloud orchestration tools. Trends like automated threat response and sovereign cloud compliance will shape its trajectory, amplifying influence via partnerships. As downtime risks intensify, Neverfail's focus on "never go down" positions it to lead in mission-critical availability, building on its global scale to drive unbreakable business operations.[3][9]