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§ Private Profile · Osaka, Osaka, Japan
Micoworks is a technology company.
Mico Inc. empowers brands by building lifetime trust through humanlike technology, aiming to create lasting relationships between companies and customers.
Micoworks has raised $25.0M across 1 funding round.
Micoworks has raised $25.0M in total across 1 funding round.
Micoworks has raised $25.0M in total across 1 funding round.
Micoworks's investors include Tam Hock Chuan, BEENEXT, Chemistry VC, Exponent Founders Capital, First Round Capital, General Catalyst, Mischief Venture Capital, Sequoia Capital, Vouch Insurance, XYZ Venture Capital, Brandon Leonardo, Chad Nitschke.
Micoworks has raised $25.0M across 1 funding round. Most recently, it raised $25.0M Series B in December 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Dec 1, 2023 | $25M Series B | TAM Hock Chuan | Beenext, Chemistry VC, Exponent Founders Capital, First Round Capital, General Catalyst, Mischief Venture Capital, Sequoia Capital, Vouch Insurance, XYZ Venture Capital, Brandon Leonardo, Chad Nitschke, Garrett Koehn, Gordon Wintrob, MAX Mullen, 神前達哉, Murata Junichi, Takahara Mizuki, Mitsubishi UFJ Capital, Mizuho Capital, SMBC Venture Capital | Announced |
Micoworks (also known as Mico Inc.) is a technology company specializing in conversational marketing platforms that enhance customer engagement for B2C businesses, primarily through LINE-based tools in Japan.[1][2][4] Its flagship product, MicoCloud, manages customer data as first-party information to enable personalized messaging, reaching over 29 million people across 1,000+ clients and driving loyalty and revenue growth.[2] Additional offerings include LINE 1-to-1 Business Chat for unlimited free messaging, AI Automated Calls for human-like interactions, Digital Membership Cards via LINE Mini Apps, and specialized AI agents for industries like staffing.[4] The company has shown explosive growth, achieving 500% expansion in two years to lead Japan's LINE marketing sector, backed by 6.3 billion yen in total funding including a recent 3.5 billion yen Series B.[2]
Micoworks emerged as a fast-scaling player in Japan's conversational commerce space, with its growth story highlighted by rapid market dominance in just two years.[2] While specific founding year and founder details are not detailed in available sources, the company has evolved from a LINE marketing specialist to a broader suite of human-like communication tools blending technology with personalized customer bonds.[4] Pivotal moments include securing Series B funding to fuel expansion amid a booming market projected to surpass e-commerce in some regions by 2025, and building a team culture emphasizing open communication, team-first responsibility, and trust.[2]
Micoworks rides the conversational commerce wave, where messaging platforms like LINE enable direct, data-rich customer relationships, projected to eclipse e-commerce in select markets by 2025.[2] Timing aligns with rising demand for first-party data amid privacy shifts and personalized marketing needs in B2C, particularly Japan's LINE-dominant ecosystem (over 90 million users).[2][4] Market forces favoring it include explosive growth in AI-driven comms tools and staffing/recruitment digitization, positioning Micoworks to influence how brands build "lifetime trust" through scalable, human-touch tech amid global shifts to messaging-first commerce.[2][4]
Micoworks is primed for further dominance in Asia's conversational marketing, expanding AI agents and LINE innovations to capture more of the surging market.[2][4] Trends like AI personalization, privacy-focused data strategies, and LINE's regional expansion will propel it, potentially evolving from Japan leader to global player via partnerships or international adaptations. As conversational tools redefine customer bonds, Micoworks' momentum—fueled by funding and culture—ties directly to its core mission of blending tech with human moments for enduring brand trust.[2][4]