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Kwaaka is a Kazakhstan-based cloud-based restaurant management platform that automates delivery order processing by integrating multiple food delivery aggregators directly into a restaurant's point-of-sale (POS) system. The platform consolidates orders from services like Wolt, Glovo, and Uber Eats, streamlining restaurant and delivery operations. As of October 2023, Kwaaka collaborated with over 1,000 restaurants across five Central Asian countries, including Kazakhstan and Uzbekistan, and aims to reach 3,000 by 2024. The company reported more than fivefold growth from early 2023 and secured USD 50,000 from early investor Shanyraq shortly after its launch. With plans to expand into the MENA region, Kwaaka was founded in February 2022 by Maksat Kadyrov and Nabi Muratbek. Its business model centers on cloud-based SaaS platform serving restaurants and delivery services, the company focuses on increasing revenue for both parties through automation and integration.
Kwaaka has raised $840K across 2 funding rounds.
Kwaaka has raised $840K in total across 2 funding rounds.
Kwaaka has raised $840K across 2 funding rounds. Most recently, it raised $600K Seed in October 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Oct 1, 2023 | $600K Seed | — | BIG SKY Capital | Announced |
| Jan 1, 2023 | $240K Seed | — | BIG SKY Capital | Announced |
Kwaaka is a Kazakhstan-based SaaS startup founded in 2022 that builds a cloud-based platform integrating online food delivery orders from multiple aggregators—such as Glovo, Wolt, Bolt Food, Yandex.Eda, Uber Eats, Talabat, Zomato, and Deliveroo—directly into restaurants' point-of-sale (POS) systems.[1][2][3] It serves restaurants, chain networks, dark kitchens, and q-commerce businesses by automating order management, menu updates, analytics, and reporting to streamline workflows, cut costs, and boost revenue through AI-driven insights like position recommendations and cross-aggregator performance data.[1][3] The company has shown strong growth, expanding fivefold since early 2023 to over 1,000 restaurants across Kazakhstan, Uzbekistan, Kyrgyzstan, Armenia, and Azerbaijan, with plans to reach 3,000 worldwide by 2024 and enter Georgia, UAE, MENA, Western Europe, US, and Canada.[1][2]
Kwaaka was founded in 2022 in Almaty, Kazakhstan, by co-founders Nabi Muratbek (CEO, with experience in analytics, strategy, KPMG, Choco, and as a serial entrepreneur) and Maxat Kadyrov (CTO).[1][2] The idea emerged to simplify delivery management for restaurants overwhelmed by fragmented aggregator apps, using AI to automate integration into POS systems and drive revenue growth, as highlighted by Kadyrov.[1] Early traction came via the ITU SEED Acceleration Program in 2023, followed by a $0.6M Seed VC round in October 2023 from investors including Big Sky Capital, Francisco Pinto, Madiyar Tuleuov, Murat Abdrakhmanov, and Olzhas Akbaev; this fueled rapid scaling to 1,000+ restaurants in five countries by late 2023.[1][2][4] Pivotal moments include partnerships with chains like Bahandi (56 locations in Kazakhstan) and Rumi's, plus networking at events like Digital Bridge.[1][3]
Kwaaka rides the global explosion of food delivery and q-commerce, accelerated by post-pandemic habits and aggregator dominance in emerging markets like Central Asia and MENA, where fragmented apps create operational chaos for restaurants.[1][3] Timing is ideal amid AI adoption in hospitality tech, enabling revenue optimization as online orders surge; market forces like rising labor costs and chain expansions favor its automation.[1][4] It influences the ecosystem by empowering local restaurants in underserved regions (e.g., Kazakhstan to UAE), fostering digital maturity, and competing with Western tools like Deliverect, while building a network via accelerators and investor forums.[1][2][4]
Kwaaka's momentum—fivefold growth to 1,000+ restaurants and $0.6M seed funding—positions it for aggressive expansion into MENA (100 restaurants by end-2023), Georgia, UAE, Europe, and North America, targeting 3,000 global users by 2024.[1][4] Trends like AI-enhanced q-commerce, POS digitization, and aggregator consolidation will propel it, potentially challenging incumbents if it sustains 5x scaling. Its influence may evolve from regional disruptor to global player, humanizing tech for restaurant operators worldwide, much like its founders bridged local pain points to international traction—watch for Series A and US market entry.
Kwaaka has raised $840K in total across 2 funding rounds.
Kwaaka's investors include Big Sky Capital.
