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Kapture CX, an AI-first customer experience automation platform, is headquartered in Bengaluru, India. The company offers enterprise-grade SaaS-based CRM software, providing omni-channel customer support across calls, WhatsApp, chat, and email, automating interactions for businesses. Kapture CX serves over 1,000 customers across 19 countries and has raised $8 million in total funding, including a Series A round from India Alternatives and Cactus Venture Partners. Its customer base features prominent brands such as Nykaa, Zepto, Tata, and Ford. The platform plans to add 100 employees and reported over 100% growth in scale in the past year. Kapture CX was founded in 2014 by Vikas Garg and Sheshgiri Kamath. Its business model centers on B2B SaaS subscriptions for customer support automation software.
Kapture CX has raised $4.0M across 1 funding round.
Kapture CX has raised $4.0M in total across 1 funding round.
Kapture CX has raised $4.0M across 1 funding round. Most recently, it raised $4.0M Series A in August 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Aug 4, 2023 | $4M Series A | Cactus Venture Partners | — | Announced |
Kapture CX has raised $4.0M in total across 1 funding round.
Kapture CX's investors include Cactus Venture Partners.
