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HotDoc is a technology company.
HotDoc has raised $6.2M across 2 funding rounds.
HotDoc has raised $6.2M in total across 2 funding rounds.
HotDoc is Australia's largest and most trusted patient engagement platform with over 23,000 listed doctors and 13 million active patients. It connects patients with their preferred healthcare providers and offers online booking and management tools.
HotDoc has raised $6.2M in total across 2 funding rounds.
HotDoc's investors include AirTree Ventures, Craig Blair.
HotDoc is Australia's largest patient engagement platform, a healthtech SaaS company founded in 2012 that streamlines healthcare interactions by enabling online appointment bookings, reminders, recalls, check-ins, telehealth, prescription renewals, and preventive health tools like Inform.[1][2][3] It serves over 25,000 medical practitioners—from small family clinics to large networks like Healthscope and Sonic—and reaches nearly one-third of Australians (around 8 million active patients), powering 2.1 million+ monthly appointments while reducing administrative burdens for providers and improving patient access.[2][3] At Series C stage with 101-200 employees in Melbourne, HotDoc generates $25M+ in annual revenue (estimates vary from $7.2M to $22.5M), operates profitably despite a missed 2023 funding round, and focuses on a patient-first mission to enhance provider relationships through accessibility and personalized care.[1][2][4]
HotDoc was founded in 2012 by Dr. Ben Hurst, a psychiatrist and medical doctor frustrated by clinic inefficiencies he witnessed firsthand, compounded by feedback from his GP mother and ENT specialist father.[1][2] Inspired by ZocDoc during time in New York, Hurst returned to Melbourne and partnered with Simon Holland and Tom Spacek from Papercloud Ventures to create an Australian-tailored solution.[2] It launched as a simple online booking tool, tested at Hurst's mother's clinic, achieving early traction that evolved it into a comprehensive platform now trusted nationwide.[2]
HotDoc rides the digital health wave in Australia, capitalizing on post-pandemic telehealth adoption, rising chronic disease burdens, and demand for patient portals amid healthcare staffing shortages.[3] Its timing aligns with government pushes for e-health (e.g., My Health Record integrations) and a shift to SaaS automation in practices overwhelmed by manual processes—market forces like aging populations and urban-rural divides favor its nationwide reach.[1][2][3] As the dominant player, it influences the ecosystem by setting standards for engagement, partnering with major networks, and enabling scalable preventative care, reducing system-wide inefficiencies.[2]
HotDoc's profitability and market dominance position it for expansion into advanced AI-driven features like predictive scheduling or deeper analytics, potentially revisiting funding for international growth amid global digital health booms.[2] Trends like subscription models, remote care, and data interoperability will shape its path, evolving its influence from Australia-first leader to regional powerhouse—reinforcing its origin as a doctor-led fix for real-world healthcare friction.[2][3]
HotDoc has raised $6.2M across 2 funding rounds. Most recently, it raised $4.0M Series B in September 2018.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Sep 1, 2018 | $4.0M Series B | AirTree Ventures | |
| Aug 7, 2015 | $2.2M Other Equity | Craig Blair |