Hiya Inc.
Hiya Inc. is a company.
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Key people at Hiya Inc..
Hiya Inc. is a company.
Key people at Hiya Inc..
Key people at Hiya Inc..
Hiya Inc. is a venture-backed SaaS company building a Voice Performance Platform that modernizes voice calls with trust, identity, and intelligence, serving carriers, enterprises, and over 500 million users worldwide.[2][4] Its core products—Hiya Connect for branded calling and Hiya Protect for spam/fraud blocking—solve critical problems like phone scams, synthetic voice fraud, and low answer rates by delivering real-time AI-driven detection, network-based protection, and caller context, powering services like AT&T Call Protect and Samsung Smart Call.[1][2][4] With 201-500 employees, offices in Seattle, Budapest, and London, and revenue estimated at $50M-$100M, Hiya shows strong growth through global expansions and acquisitions like Loccus.ai for deepfake detection.[4][6]
Hiya spun out from Whitepages in 2015, founded by Alex Algard (CEO), who brought experience from building successful companies, with key early leaders like James Lau (Chief Product Officer).[4][5] The idea emerged from recognizing voice calls' vulnerability to spam and fraud amid rising robocalls, leading to the launch of the first mobile caller ID and spam-blocking apps that year.[4] Pivotal moments include 2016's Hiya Protect (first network-based spam blocker, adopted by AT&T), 2019's Hiya Connect for branded calls, $18M Series A from Balderton in 2016, and expansions into Europe (Telenor Norway), Canada (Rogers), UK (BT, EE, O2), and Latin America (Liberty).[4][5] Today, it analyzes billions of calls monthly, protecting users and enabling secure business connections.[1][5]
Hiya rides the AI-driven voice security trend, addressing exploding phone fraud, robocalls, and deepfakes amid rising synthetic media threats in a post-pandemic world of hybrid communication.[1][4] Timing is ideal as global telecoms face regulatory pressures for scam protection (e.g., STIR/SHAKEN in the US) and businesses seek trusted outbound calling post-Covid, with voice still handling trillions of interactions yearly despite messaging apps.[2][4] Market tailwinds include AI advancements enabling real-time detection and Hiya's carrier partnerships amplifying reach, positioning it as infrastructure for a "trusted voice ecosystem."[1] It influences the ecosystem by setting standards for branded calls and fraud prevention, enabling safer AI voice agents and reducing $80B+ annual global scam losses.
Hiya is poised for acceleration with deepening AI for emerging threats like advanced deepfakes and voice cloning, plus expansions into new regions and verticals like banking/finance via partners like FICO.[4] Trends like multimodal AI integration, 5G/6G networks, and regulatory mandates will fuel growth, potentially scaling to 1B+ users as voice rebounds in customer service and enterprise comms. Its influence may evolve from protector to enabler of intelligent voice platforms, solidifying leadership in a $10B+ market—transforming every call into a secure, productive connection as envisioned from its Whitepages roots.[1][4]
