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§ Private Profile · Primary #1, Sector III, Millennium Business Park, 'A' Block , TTC Industrial Estate, Mahape, Navi Mumbai, Maharashtra 400710, India
Global software and BPO services provider for enterprise clients, offering IT solutions and business process outsourcing.
Key people at Hexaware Technologies.
Hexaware Technologies provides global software and business process outsourcing (BPO) services, focusing on IT solutions, development centers, and enterprise software partnerships. The company expanded its offerings to include healthcare BPO through its subsidiary Caliber Point and formed strategic alliances with entities like PeopleSoft for ERP solutions. Hexaware demonstrated significant financial growth, with revenues increasing from $50 million to $250 million over a decade in the 2000s, and secured notable contracts such as a Euro 5 million deal from a German financial institution in 2007 and a multi-million-dollar multi-year contract in the European financial sector in 2012. The firm, which was publicly listed on Indian and London Stock Exchanges, was later acquired by the private equity fund Barings Asia. Hexaware Technologies was founded in 1990 by Atul Nishar.
Key people at Hexaware Technologies.
Hexaware Technologies is a global provider of IT consulting and business process services, specializing in digital transformation for enterprises across 12 industries including banking, healthcare, insurance, retail, and manufacturing[1][2][5]. With over 32,000 employees in 60 offices across 28 countries, headquartered in Navi Mumbai, India, it generates USD 1.4 billion in annual revenue through AI-first solutions, cloud computing, automation, data analytics, and sustainability services, serving clients worldwide to modernize operations and drive sustainable growth[1][2][5].
The company's mission centers on "creating smiles through great people and technology," positioning it as a trusted digital transformation partner that solves complex business challenges with proprietary platforms and a focus on innovation[1][5].
Hexaware Technologies traces its roots to 1990, when Atul Chandra Nishar—founder of Aptech—established the company in India to address real-world business challenges via technology[1][2][3]. Formally incorporated on November 20, 1992, as Aptech Information Systems Limited, it evolved through name changes: to Aptech Limited in 1996 and finally to Hexaware Technologies Limited in 2002 following a demerger of Aptech's software and training divisions[3][4].
Early expansion included North American and European operations in 1995, development centers in Mumbai and Chennai by 1998, and a BPO practice launch in 2002[3][4]. Pivotal moments featured acquisitions like FocusFrame (2006) for testing services, Mobiquity (2019) for digital engineering, and Softcrylic (2024) for data analytics, alongside milestones such as its first USD 100+ million contract in 2010 and a USD 250 million deal in 2011, cementing its global footprint[1][2][3][4].
Hexaware rides the digital transformation wave, capitalizing on surging demand for AI, cloud migration, automation, and data-driven modernization amid enterprises' push for efficiency and sustainability[1][2][5]. Its timing aligns with post-pandemic acceleration in these technologies, where market forces like regulatory pressures in finance/healthcare and supply chain disruptions in manufacturing favor outsourced IT services[2].
By influencing the ecosystem through acquisitions that bolster capabilities in high-growth areas like analytics and digital engineering, Hexaware enables clients to innovate faster, reduces operational silos, and promotes sustainable tech adoption, solidifying India's role as a global IT services hub[1][2][4].
Hexaware is poised for accelerated growth through deeper AI integration, potential new acquisitions, and expansion in emerging markets, building on its USD 1.4B revenue base and recent Softcrylic deal[1][2]. Trends like generative AI, edge computing, and ESG compliance will shape its trajectory, amplifying demand for its "AI-first" offerings amid a projected IT services market boom.
Its influence may evolve toward becoming the "world’s most loved digital transformation partner," as envisioned, by fostering stronger ecosystems and talent pipelines—echoing its founding purpose of solving real-world challenges to create lasting value[5].