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Harri is a technology company.
Harri has raised $81.0M across 4 funding rounds.
Harri has raised $81.0M in total across 4 funding rounds.
Harri is the frontline employee experience platform built by hospitality leaders, for hospitality leaders. We help restaurants, hotels and service businesses grow faster with technology that improves operational efficiency and the employee experience.
Harri has raised $81.0M in total across 4 funding rounds.
Harri's investors include Kyle Goss, Robert Sverbilov, Pitbull Ventures, Prefix Capital, Thomas Tull.
Harri is a New York-based technology company founded in 2012 that builds an AI-powered human capital management (HCM) and workforce management platform tailored for the hospitality industry, serving over 55,000 restaurant and hotel locations globally.[1][2][3][4] It addresses frontline workforce challenges by streamlining talent acquisition, scheduling, compliance, employee engagement, and labor forecasting, helping operators reduce turnover, boost efficiency, and improve customer experiences through a "person-first" approach.[2][4] With $73M raised in funding (latest Series B round of $43M two years ago), Harri reports $39.9M in 2024 revenue and employs around 583 people, showing steady growth amid expansion into retail and healthcare.[1][3]
The platform solves acute pain points in hospitality, such as high turnover, compliance risks (e.g., Fair Workweek laws, break violations), and inefficient hiring/scheduling retrofitted from desk-worker tools, using agentic AI for autonomous actions like demand forecasting and real-time sentiment analysis.[2][4][5]
Harri was founded in 2012 by hospitality veterans, including the CEO who opened the first Burger King in Australia at age 22, drawing on over 20 years of firsthand quick-service restaurant (QSR) experience to create tools built specifically for frontline teams.[1][4] The idea emerged from recognizing that generic HR software failed hospitality's unique needs—like rapid hiring for seasonal roles and shift-based scheduling—starting as a "Match.com for restaurants and talent" before evolving into a full employee journey platform.[2]
Early traction came from its hospitality-specific focus, growing to serve 24,000+ locations and 4 million employees by leveraging AI innovations and integrations with payroll giants like ADP and Workday, while navigating industry disruptions like post-pandemic labor shortages.[2][3][4]
Harri rides the frontline workforce tech wave in hospitality—a $4T+ global industry facing chronic labor shortages, 100%+ annual turnover, and regulatory pressures—by providing AI-native HCM that generic tools can't match.[2][4] Timing is ideal post-pandemic, as operators demand efficiency amid rising wages and "new normal" hybrid work, with market forces like AI adoption and labor analytics favoring specialized players over incumbents.[1][5]
It influences the ecosystem by enabling better employee retention (e.g., via sentiment tools) and compliance, indirectly elevating customer service in restaurants/hotels while expanding to retail/healthcare, competing with Legion and NurseDash in intelligent scheduling.[1][3] Harri's growth underscores a shift to "service-at-heart" platforms prioritizing employee experience as the foundation for business outcomes.[2][4]
Harri is poised for accelerated expansion as AI agents mature, potentially dominating hospitality HCM with deeper integrations and global customizations amid ongoing labor crunches.[4] Trends like predictive analytics, instant pay, and multimodal compliance will shape its path, while venturing into retail/healthcare could double its addressable market—watch for new funding or acquisitions to fuel this.[1][3]
Despite a high price tag and occasional glitches noted in reviews, its momentum (Mosaic Score dip notwithstanding) positions it to transform frontline operations, proving that hospitality-specific innovation delivers unmatched ROI in high-turnover sectors.[1][5] This evolution from hiring tool to AI powerhouse reinforces Harri's role as the go-to for operators building resilient teams.
Harri has raised $81.0M across 4 funding rounds. Most recently, it raised $43.0M Series B in October 2023.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Oct 10, 2023 | $43.0M Series B | Kyle Goss | Robert Sverbilov |
| Aug 31, 2021 | $30.0M Other Equity | Robert Sverbilov | |
| Sep 1, 2017 | $3.0M Seed | Pitbull Ventures, Prefix Capital, Thomas Tull | |
| Sep 1, 2016 | $5.0M Seed | Pitbull Ventures, Prefix Capital, Thomas Tull |