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§ Private Profile · Mumbai, Maharashtra, India
AI-driven conversational platforms and chatbots for enterprise customer engagement, commerce, and advertising via messaging, web, and voice interfaces.
Haptik, based in Mumbai, India, develops AI-driven conversational platforms, including chatbots powered by artificial intelligence, machine learning, and natural language processing, for businesses to engage users via messaging apps, websites, and voice interfaces. These platforms enable customer service, commerce tasks like shopping and bookings, and advertising interactions for enterprise clients. The company serves over 100 large enterprise clients, including recognizable names such as Coca-Cola, Samsung, KFC, and HDFC Life, having processed more than 2 billion conversations. Haptik employs over 200 individuals, and in April 2019, Jio Platforms, a subsidiary of Reliance Industries, acquired an 87% stake for $100 million at a Rs 700 crore valuation. Originally a consumer virtual assistant, Haptik pivoted to B2B enterprise solutions in 2016. It was founded in August 2013 by Aakrit Vaish and Swapan Rajdev.
Haptik has raised $12.2M across 2 funding rounds.
Haptik has raised $12.2M in total across 2 funding rounds.
Haptik has raised $12.2M in total across 2 funding rounds.
Haptik's investors include Gautam Sinha, Rajesh Raju.
Haptik has raised $12.2M across 2 funding rounds. Most recently, it raised $11.2M Series B in April 2016.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Apr 6, 2016 | $11.2M Series B | Gautam Sinha | — | Announced |
| Sep 18, 2014 | $1M Venture Round | Rajesh Raju | — | Announced |