Handled

Handled is a Y Combinator-backed company that automating post-order operations for e-commerce brands and 3PLs. Based in New York, USA, the company participated in the Summer 2024 batch of Y Combinator.

Post-order operations are one of the least automated parts of e-commerce. After an order is placed, teams still spend their days tracking shipments, chasing exceptions, processing returns, adjusting invoices, and answering "Can you check this?" requests. This manual busywork lives outside core systems and scales linearly with order volume, forcing brands and 3PLs to keep adding headcount as they scale.

Handled was part of Y Combinator's Summer 2024 cohort, has a team of approximately 2 employees, and is actively operating.