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handdii is a technology company.
Handdii develops a digital platform that streamlines the property insurance claims process by connecting insurers and their policyholders with a network of pre-qualified local contractors. The system facilitates a direct and efficient experience for property repairs, integrating various stakeholders within the insurance and construction industries. This approach optimizes the workflow for property damage assessments and remediation, enhancing convenience and trust for all parties involved.
The company was founded in Melbourne, Australia, in 2017 by Christie Downs, Kathryn Wood, and Charles Robinson. Christie Downs, serving as CEO, brought over a decade of experience from the construction industry, which provided a foundational insight into the inefficiencies and communication gaps prevalent in traditional property claims. This understanding spurred the creation of a solution that leverages technology to overcome these challenges.
Handdii serves insurance companies and their customers, aiming to simplify and accelerate the resolution of property claims. The company's vision centers on transforming the repair experience, providing policyholders with peace of mind and access to trusted contractors, while offering insurers a more transparent and manageable claims ecosystem. It continually works to add value across the insurance and construction value chain.
handdii has raised $3.0M across 1 funding round.
handdii has raised $3.0M in total across 1 funding round.
handdii has raised $3.0M in total across 1 funding round.
handdii's investors include Alpaca VC, Brick & Mortar Ventures, Fifty-Second Celebration, Nine Four Ventures, Scale Investors.
handdii is a Melbourne-based insurtech startup founded in 2017 that builds a claims management software platform streamlining property insurance repairs. It operates a three-sided marketplace connecting insurers, contractors, and customers via smart tech for faster, cost-effective claims processing.[1][2][4][5] The platform solves cumbersome manual workflows in property claims—reducing admin, standardizing data, and improving experiences for all parties—serving insurers (e.g., via integrations like Verisk), contractors, brokers, and policyholders, with reported revenue of $6.9M and $3M in seed funding in 2021 for US expansion.[1][3]
handdii's four-step process (Pair, Repair, Communicate via "storyboard," Rate) enables quick contractor matching, immediate repairs post-claim approval, transparent logging, and fast payments based on ratings, cutting costs for insurers while boosting contractor efficiency and customer satisfaction.[1][2][5]
handdii was co-founded in 2017 by Christie Downs (CEO), with over a decade in construction and insurance repair, and Kathryn Wood (COO), a top Australian insurance executive who previously managed AU$1.5bn in indemnity spend at QBE Insurance.[1][2] The idea emerged from their firsthand frustrations in prior roles: insurers faced slow small claims and contractor shortages, homeowners dealt with complex processes hurting renewals, and contractors paid high fees for poor leads.[2]
They left their jobs to create a cloud-based "system of record" replacing offline, bespoke workflows, starting in Australia and gaining early traction with insurer partnerships before raising $3M seed funding in 2021 led by Brick & Mortar Ventures (with Nine Four Ventures participating) to expand into the US.[1][2][3]
handdii rides the insurtech digitization wave, addressing outdated property claims "plumbing" amid rising repair demands from climate events and urban growth, where manual processes inflate costs and delay service.[2] Timing aligns with insurers' push for cloud tech to handle small claims efficiently, as seen in US venture backing and integrations like Verisk, positioning handdii as back-office enabler for policy-focused innovation.[1][2][3]
It influences the ecosystem by standardizing data flows, fostering contractor networks, and boosting renewal rates through better experiences, complementing digitally-native insurers like Steadily while expanding from Australia to high-volume US markets.[1][2]
handdii is poised to scale its platform amid accelerating insurtech M&A and AI-driven claims automation, leveraging its $3M funding, Verisk tie-up, and US foothold to capture more small-claims volume.[1][3] Trends like climate-resilient property tech and embedded insurance will amplify demand, potentially evolving handdii into a category leader via deeper integrations and global contractor expansion.
From its origins simplifying "complicated and cumbersome" repairs, handdii exemplifies how targeted tech turns insurance pain into scalable wins for all stakeholders.[1][2]
handdii has raised $3.0M across 1 funding round. Most recently, it raised $3.0M Seed in June 2021.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Jun 1, 2021 | $3.0M Seed | Alpaca VC, Brick & Mortar Ventures, Fifty-Second Celebration, Nine Four Ventures, Scale Investors |