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§ Private Profile · Paris, France
AI software company developing conversational AI agents for enterprise customer interactions, focused on compliant automation.
Based in Paris, France, GetVocal AI develops AI-powered conversational agents that automate enterprise customer support, lead qualification, and sales interactions across phone and chat channels. The platform-as-a-service company currently serves a base of 40,000 active users and generates approximately $3.6 million in annual revenue, operating with an estimated valuation of $11.5 million and a workforce of 21 to 50 employees. Designed for mid-market and B2B organizations in finance, insurance, and telecommunications, the software combines predefined business logic with adaptive artificial intelligence to ensure transparent and compliant customer engagements. To date, the enterprise has secured $30 million in total funding, including a $26 million Series A led by Creandum and seed backing from Elaia and Speedinvest, alongside a strategic partnership with Capita. GetVocal AI was founded in 2023 by Roy Moussa and Antonin Bertin.
GetVocal AI has raised $29.0M across 2 funding rounds.
GetVocal AI has raised $29.0M in total across 2 funding rounds.
GetVocal AI has raised $29.0M across 2 funding rounds. Most recently, it raised $26.0M Series A in November 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Nov 18, 2025 | $26M Series A | Hanel Baveja | Elaia, Speedinvest | Announced |
| Jan 1, 2025 | $3M Seed | Elaia | BoxGroup, Gradient Ventures, Ribbit Capital, Speedinvest, Fidji Simo, Hanno Renner, Tony XU | Announced |
GetVocal AI has raised $29.0M in total across 2 funding rounds.
GetVocal AI's investors include Hanel Baveja, Elaia, Speedinvest, BoxGroup, Gradient Ventures, Ribbit Capital, Fidji Simo, Hanno Renner, Tony Xu.
GetVocal AI is a Paris-based technology company founded in 2023 that builds a conversational AI platform designed to improve phone-based customer interactions for mid-market and enterprise B2B organizations, particularly in sectors like SaaS, finance, insurance, and telecommunications[1][3]. Their platform orchestrates hybrid human-AI agents that combine automation with real-time human oversight, enabling governed, protocol-driven conversations that comply with regulations such as the EU AI Act[1][2]. This approach helps enterprises enhance customer experience operations by reducing escalations, increasing self-service, and improving lead qualification and retention campaigns[1]. GetVocal has demonstrated strong growth momentum, exemplified by rapid scaling in pilots such as Glovo, which expanded from 1 to 80 AI agents in under 12 weeks[1].
GetVocal was founded in 2023 by AI entrepreneurs Roy Moussa and Antonin Bertin in Paris[3]. The founders brought expertise in AI and customer experience automation, aiming to address the challenge of delivering trustworthy, compliant conversational AI that integrates human judgment seamlessly. The idea emerged from the need for AI agents that not only automate interactions but also maintain transparency, auditability, and human-in-the-loop governance to meet enterprise standards and regulatory requirements[1][2]. Early traction included securing significant funding—$26 million in Series A led by Creandum—and quickly scaling pilot projects with enterprise clients[1][3].
GetVocal rides the growing trend of hybrid AI-human customer service automation, addressing the increasing demand for AI solutions that are both powerful and trustworthy. The timing is critical as enterprises face stricter regulations like the EU AI Act, requiring transparency and human oversight in AI deployments[1][2]. Market forces such as rising customer expectations for seamless, personalized interactions and the need to reduce operational costs favor GetVocal’s approach. By enabling governed AI agents that integrate human judgment, GetVocal influences the broader ecosystem by setting a standard for responsible AI in customer experience, helping enterprises balance automation efficiency with compliance and trust[1][2].
Looking ahead, GetVocal is poised to expand its market presence across Europe and beyond, leveraging its recent funding to accelerate product development and hiring[1]. Trends shaping its journey include increasing regulatory scrutiny on AI, growing enterprise adoption of conversational AI, and advances in large language models that enhance natural, human-like interactions. GetVocal’s emphasis on transparency, governance, and hybrid workflows positions it well to become a leader in trustworthy AI agents for customer experience. Its influence may evolve toward broader adoption of hybrid AI models across industries, setting benchmarks for ethical and effective AI-human collaboration in enterprise operations[1][2][3].