General Magic

SMS based AI agents for insurance workflows

We build AI agents that operate entirely over SMS for insurance workflows at the moments that matter most, before a quote, after a quote, and during claims. Insurance experiences still break down at high intent moments. Prospects drop off when they have questions before finishing a quote. Follow ups after a quote require calls, emails, and manual chasing. Claims slow down while customers wait for updates, submit documents, or try to understand next steps. These conversations happen outside core systems, creating delays, frustration, and unnecessary load on support teams. Our agents live inside text messaging and connect directly to an insurer or broker’s existing systems to answer questions, collect information and documents, send updates, and move workflows forward without pushing customers into portals or call queues.

SMS based AI agents for insurance workflows

We build AI agents that operate entirely over SMS for insurance workflows at the moments that matter most, before a quote, after a quote, and during claims. Insurance experiences still break down at high intent moments. Prospects drop off when they have questions before finishing a quote. Follow ups after a quote require calls, emails, and manual chasing. Claims slow down while customers wait for updates, submit documents, or try to understand next steps. These conversations happen outside core systems, creating delays, frustration, and unnecessary load on support teams. Our agents live inside text messaging and connect directly to an insurer or broker’s existing systems to answer questions, collect information and documents, send updates, and move workflows forward without pushing customers into portals or call queues.