Loading organizations...
Fixya has raised $8.0M across 2 funding rounds.
Key people at Fixya.
Fixya has raised $8.0M in total across 2 funding rounds.
Founded in 2005 by Yaniv Bensadon, Fixya is a San Mateo, California, crowd-sourced tech support platform where community members ask and answer troubleshooting questions about consumer products. The platform aggregates solutions for over 19 million products across 1,500 categories, serving an estimated user base of 20 to 30 million active community members. Operating with a team of 21 to 50 employees, the company generates roughly three and a half million dollars in annual revenue and has secured 6 million dollars in total funding. Originally operating under the name 2Techie, the business expanded its core offerings by launching the 6Ya mobile application to provide instant technical assistance via voice and video. The organization was subsequently acquired by VerticalScope, seamlessly integrating into their broader portfolio of enthusiast and do-it-yourself digital media properties alongside several other community forums.
Key people at Fixya.
Fixya has raised $8.0M across 2 funding rounds. Most recently, it raised $6.0M Series B in March 2008.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Mar 1, 2008 | $6M Series B | — | Climacticvc, Greylock | Announced |
| Dec 1, 2006 | $2M Series A | — | Climacticvc, Greylock | Announced |
Fixya has raised $8.0M in total across 2 funding rounds.
Fixya's investors include ClimacticVC, Greylock.
Fixya is a crowd-sourced online tech support platform that connects users with community experts to troubleshoot problems with consumer products, including electronics, appliances, computers, home goods, and more.[1][2][5] Founded in 2005 and headquartered in San Mateo, California, it serves everyday consumers frustrated by inadequate manufacturer support, offering a searchable knowledgebase of real-user solutions rated by the community, with revenue around $7.1 million and about 97 employees.[1][2] By aggregating scattered support info and enabling direct Q&A, Fixya solves the gap in reliable, updated DIY fixes, fostering growth through user-generated content across mobile and web.[3][6]
Fixya emerged from founder Yaniv B......'s personal frustration with poor tech support for products like printers and digital cameras, as manufacturers failed to provide adequate resources despite increasing product complexity.[1] A seasoned internet entrepreneur with over eight years of experience launching successful consumer web ventures, Yaniv launched Fixya in 2005 (originally as 2Techie.com) to create a centralized hub for real-user experiences rather than generic FAQs.[1][2] Early traction came from its unique rating system and community contributions, positioning it as the largest crowd-sourced tech support site for consumer goods.[1][6]
Fixya rides the wave of crowd-sourced knowledge platforms in an era of complex consumer tech, where users increasingly bypass slow manufacturer support amid e-commerce growth and DIY repair trends.[1][5] Its timing aligns with the rise of user-generated content sites like Reddit or Stack Overflow, but specialized for hardware troubleshooting, capitalizing on market forces like supply chain disruptions and sustainability pushes for product longevity.[3] By democratizing fixes, Fixya influences the ecosystem, reducing e-waste, empowering consumers, and challenging brands to improve support—potentially integrating with IoT diagnostics as smart devices proliferate.[1][2]
Fixya's community model positions it well for expansion into AI-enhanced search or premium expert services, especially as repair-right-to laws gain traction globally. Trends like generative AI for diagnostics and mobile-first troubleshooting could accelerate growth, evolving its influence from niche fixer to essential consumer tech ally. With proven longevity since 2005, expect deeper monetization via ads or partnerships, sustaining its role as the go-to for real-world product solutions.[1][2][4]
