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§ Private Profile · Washington, DC, USA
Mobile app and telephone service that eliminates customer service hold times for consumers, focused on call-back solutions.
Based in San Francisco, California, FastCustomer provides a mobile application and telephone service that eliminates customer service hold times by navigating automated phone trees and calling users back when a human representative is available. The platform supports direct connections to over 2,500 companies and has processed approximately 1,000 calls per day, saving consumers more than 1 million minutes of waiting time. The company monetizes its operations through corporate sponsorships, data sales from end-of-call surveys, and premium white-label enterprise solutions for corporate clients such as Adam and Eve. FastCustomer secured $750,000 in seed funding from a syndicate of investors that includes 500 Startups, Bullet Time Ventures, and Andrew Warner, helping the application reach 100,000 downloads and 50,000 active users. The technology enterprise was originally founded in 2010 by Aaron Dragushan, Stephanie Hay, and Paul Singh.
FastCustomer has raised $750K across 1 funding round.
FastCustomer has raised $750K in total across 1 funding round.
FastCustomer has raised $750K across 1 funding round. Most recently, it raised $750K Seed in September 2011.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 7, 2011 | $750K Seed | — | Andrew Warner, Carnet Williams, Henry Parry Okeden, Maneesh Arora, TOM Kulzer, 500 Startups, Bullet Time Ventures, Fortify Ventures | Announced |
FastCustomer has raised $750K in total across 1 funding round.
FastCustomer's investors include Andrew Warner, Carnet Williams, Henry Parry-Okeden, Maneesh Arora, Tom Kulzer, 500 Startups, Bullet Time Ventures, Fortify Ventures.