EZee Assist

EZee Assist develops an AI-powered operational support platform for franchise networks and multi-unit businesses. The platform provides instant, precise answers to operational questions by leveraging a franchise system’s internal documents, thereby streamlining support across various communication channels. This technology eliminates the need for users to adapt to new workflows, delivering an AI-enabled virtual support agent complemented by intelligent ticketing workflows and automated query responses.

The company was co-founded in 2023 by Raphael Rajan, who serves as CEO, Shray Mehra, the COO, and Gabe Cadamuro, the CTO. Their collective insight stemmed from recognizing the critical need to enhance operational consistency and support within expansive franchise systems. They observed that improving the accessibility of information for both franchisors and franchisees was paramount to maintaining high system standards.

EZee Assist serves franchise networks and multi-unit businesses by empowering both franchisors and their individual franchisees. Its core mission is to amplify franchise operations through continuous, context-aware support, ultimately maintaining system standards and ensuring operational consistency at scale. The company envisions a future where all franchisees can access critical business information instantly, bolstering their confidence and standardizing operations across the entire network.