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§ Private Profile · 6011 W. Courtyard Suite 300 Austin, Texas 78730, USA
Customer engagement service offering automated marketing software for healthcare providers and small businesses.
Based in Austin, Texas, eRelevance Corporation provides automated marketing software and tech-powered customer engagement services designed specifically for small businesses and healthcare providers to connect with patients outside their practices. The privately held software company has raised $13.7 million in venture capital funding to scale its operations and drive revenue growth through its subscription-based communication tools. By utilizing these capital resources, the firm successfully reached over 1,500 active customers, achieved a $7.5 million annual revenue run rate in 2017, and maintained a workforce of 60 employees by 2018. The organization garnered industry recognition from publications including Entrepreneur Magazine and the Austin Business Journal, while leveraging the enterprise software experience of its leadership team from previous successful technology ventures like Tivoli Systems and Dazel. eRelevance Corporation was founded in 2013 by serial entrepreneur Bob Fabbio.
eRelevance Corporation has raised $12.5M across 4 funding rounds.
eRelevance Corporation has raised $12.5M in total across 4 funding rounds.
eRelevance Corporation has raised $12.5M across 4 funding rounds. Most recently, it raised $5.1M Other Equity in May 2017.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| May 10, 2017 | $5.1M Venture Round | Rally Ventures | Capital Factory, Chicago Ventures, Martin Investment Holdings, Miramar Venture Partners | Announced |
| Mar 1, 2016 | $5M Series A | TOM Peterson | Canaan Partners, Emergence Capital, Flare Capital Partners, Miramar Ventures, Blake WU, Lily Huang, Mohamad Makhzoumi, Okapi Venture Capital, Chicago Ventures, Rothenberg Ventures | Announced |
| Feb 1, 2015 | $1.4M Seed | Charles N. Martin | — | Announced |
| Dec 1, 2014 | $1M Seed | — | KRM Interests LLC, Armando Biondi, Richard Chen | Announced |
eRelevance Corporation has raised $12.5M in total across 4 funding rounds.
eRelevance Corporation's investors include Rally Ventures, Capital Factory, Chicago Ventures, Martin Investment Holdings, Miramar Venture Partners, Tom Peterson, Canaan Partners, Emergence Capital, Flare Capital Partners, Miramar Ventures, Blake Wu, Lily Huang.
eRelevance Corporation is a technology company based in Austin, Texas, offering a tech-enabled lead management solution that boosts lead conversion rates and drives demand for small- to medium-sized businesses (SMBs).[1][2][3] It serves over 1,600 SMBs by delivering affordable, turnkey consumer engagement services—combining proprietary technology with expert management to follow up on leads, generate repeat business, and lower advertising costs without requiring client effort.[1][2][3] The platform solves the core problem of SMBs: converting leads from prospects and customers into revenue, which many lack the time, resources, or expertise to handle, as evidenced by client testimonials from dermatology practices and law firms.[3]
This managed service differentiates from traditional marketing tools by acting as a full-service partner, powering growth for clients in sectors like healthcare and legal services while eliminating complexity and high costs associated with outsourced consultants or software.[1][2][4]
Founded in July 2013 by Robert Fabbio, Lance Obermeyer, and Timothy Smith, eRelevance emerged from the founders' recognition that SMBs couldn't afford expensive outsourced marketing, call centers, or complex software solutions.[2] The trio brought extensive experience, collectively linked to 12 startups that generated over $1.5 billion in shareholder value at exit, providing a strong foundation in scaling tech ventures.[2] Based in Austin—a hub for technology and culture—they developed a proprietary lead management solution blending advanced tech with human expertise to deliver big-company results at SMB prices.[1][2]
Early traction came from addressing a clear market gap, leading to rapid adoption; by 2018, the company reported growth fueled by demand for affordable engagement services and launched a suite of tech-powered tools, earning accolades like Red Herring 100 awards.[1]
eRelevance rides the trend of customer marketing automation tailored for SMBs, capitalizing on the explosion of digital leads from online ads and apps that often go unconverted due to resource constraints.[1][4] Timing aligns with rising SMB digital adoption post-2010s, amplified by economic pressures favoring cost-effective, outsourced tech services amid inflation and competition from big players.[1] Market forces like affordable AI-driven personalization and the need for repeat business in service industries (e.g., healthcare, legal) work in its favor, positioning it as a bridge between enterprise tools and underserved SMBs.[3][4]
It influences the ecosystem by democratizing lead management, enabling thousands of SMBs to compete via tech-powered growth and fostering Austin's startup scene as a SaaS innovation hub.[1][2][5]
eRelevance is poised to expand as SMBs increasingly demand AI-enhanced, hands-off marketing amid maturing digital ecosystems—potentially integrating deeper AI for predictive lead scoring or omnichannel engagement to serve even more clients.[1][3] Trends like personalized automation and app-based retention will shape its path, with opportunities in verticals like professional services where lead follow-up yields high ROI.[3] Its influence may evolve from niche leader to broader SMB enabler, scaling via partnerships or acquisitions, building on a decade of trusted growth to redefine accessible tech for small businesses—echoing its founding vision to "forever change" them.[2]