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Key people at Duly Health and Care.
Duly Health and Care is an independent, multi-specialty physician-directed medical group providing primary care, specialty care, and related clinical services based in Downers Grove, Illinois. The healthcare delivery network operates across more than 150 clinical locations throughout Illinois, Iowa, and Missouri, generating over 880 million dollars in annual revenue through its patient services and Accountable Care Organization model. To support its regional medical operations, the enterprise employs a workforce of over 6,000 team members, which includes a core roster of more than 900 primary care and specialty physicians. Key organizational figures and strategic network affiliates include Chief Executive Officer Steve Nelson, Chief Physician Executive Paul Merrick, and regional partner Quincy Medical Group. Originally operating under the name DuPage Medical Group before a corporate rebranding in 2021, the healthcare organization was founded in 1999 by Robert McCray.
Key people at Duly Health and Care.
Duly Health and Care is the largest independent, multi-specialty, physician-directed medical group in the Midwest, delivering comprehensive outpatient healthcare services including primary care, specialty care, surgical centers, and immediate care.[1][2][3] Headquartered in Downers Grove, Illinois, it operates over 150 locations with more than 6,000 team members, including over 1,000 providers, serving nearly 2.5 million patient visits annually through a patient-centered model focused on efficiency, innovation, and keeping patients out of hospitals.[1][2] The organization emphasizes value-based care, with costs 32% lower than hospital benchmarks in areas like Medicare and oncology, supporting strong profitability and expansion, such as a new 100,000-square-foot facility in Schaumburg.[1]
Duly Health and Care traces its roots to the Glen Ellyn Clinic, which broke ground in August 1963 and opened on September 1, 1964, with eight physicians offering groundbreaking onsite services like labs, X-rays, pharmacy, evening hours, and urgent care in DuPage County, Illinois.[2] This evolved into DuPage Medical Group in 1999, growing to over 700 physicians across 100+ locations and handling 2 million patient visits yearly, treating about a third of DuPage County's population while balancing primary and specialty care.[2] In September 2021, it rebranded to Duly Health and Care—drawing from "Du" meaning "two" in Latin, symbolizing patient-caregiver partnerships and its DuPage origins—to reflect a renewed focus on holistic, personalized care.[1][2][3]
Duly Health and Care rides the shift toward value-based care and population health management, prioritizing outpatient efficiency over traditional hospital-centric models amid rising healthcare costs and payer demands for outcomes.[1] Its timing aligns with industry trends like hospital consolidation and post-pandemic emphasis on accessible, preventive services, positioning it to capture market share in the Midwest where independent groups are rare.[1][2] By maintaining independence and lower costs, it influences the ecosystem through resilient growth, expanded provider networks, and a model that challenges fragmented care, potentially setting benchmarks for scalable, patient-partnered healthcare delivery.[1][4]
Duly Health and Care is poised for continued Midwest dominance through facility expansions, provider recruitment, and efficiency-driven profitability amid value-based care mandates.[1] Trends like AI-enhanced personalization, telehealth integration, and further cost pressures will shape its path, amplifying its independent edge while it scales holistic services.[1][5] Its influence may grow by inspiring similar groups nationwide, evolving from regional powerhouse to a blueprint for patient-flourishing healthcare—reinforcing its promise to deliver the extraordinary where traditional systems fall short.[4]
