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§ Private Profile · 11340 W Olympic Blvd Ste 138 Los Angeles, California 90064, USA
AI-powered market research platform automating study design, recruitment, and insight synthesis for businesses, accelerating research.
Dialogue AI is a software company that develops an artificial intelligence-powered market research platform to automate study design, participant recruitment, and interview moderation. Operating on an enterprise software-as-a-service model with multiple pricing tiers, the platform enables product managers and researchers to conduct scalable, real-time interviews with human participants. The system integrates directly with existing business workflows and synthesizes qualitative data to accelerate research timelines from weeks to mere hours. The company has raised $6 million in seed funding through a round led by Lightspeed Venture Partners, with additional participation from Seven Stars and Uncommon Projects. Its customer base includes enterprise clients such as Nextdoor, while its angel investors feature former executives from prominent technology firms including Discord and Match Group. Dialogue AI was founded in 2025 by Benjamin Lo, Justin Hoang, and Hubert Chen.
Dialogue AI has raised $6.0M across 1 funding round.
Dialogue AI has raised $6.0M in total across 1 funding round.
Dialogue AI has raised $6.0M in total across 1 funding round.
Dialogue AI's investors include Lightspeed Venture Partners, Andreessen Horowitz, SV Angel.
Dialogue AI has raised $6.0M across 1 funding round. Most recently, it raised $6.0M Seed in October 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Oct 1, 2025 | $6M Seed | Lightspeed Venture Partners | Andreessen Horowitz, SV Angel | Announced |
Dialogue AI is an AI-native customer research platform that enables teams across businesses to generate real-time, in-depth consumer insights through live, AI-moderated interviews. Its platform automates the entire research workflow—from study design and participant recruitment to conducting interviews and delivering instant analysis—making customer research faster, more scalable, and more accessible. Dialogue serves marketers, designers, engineers, and creators by providing authentic feedback to inform product development, marketing, and user experience decisions, addressing the traditional challenges of slow, costly, and fragmented research methods[2][3].
Founded in 2025 by Benjamin Lo, Justin Hoang, and Hubert Chen—veterans with product experience from Apple, Reddit, Snapchat, Twitter, and Nextdoor—Dialogue AI emerged from their firsthand experience with the difficulty of accessing reliable customer insights quickly. Their goal was to democratize and modernize customer research by leveraging AI to deliver fast, qualitative insights at scale. Since inception, Dialogue has gained traction with notable customers such as Wayfair, Square, Nextdoor, and Suno, reflecting early validation of its innovative approach[2].
Dialogue AI rides the wave of AI-driven automation and digital transformation in market research, a $140 billion industry ripe for disruption due to outdated methodologies and rising costs. The platform’s timing is critical as businesses increasingly demand rapid, actionable insights to stay competitive in fast-moving markets. By making qualitative research accessible and scalable, Dialogue influences the broader ecosystem by empowering cross-functional teams to make data-driven decisions, accelerating innovation cycles and improving customer-centricity across industries[2].
Looking ahead, Dialogue AI is positioned to expand its footprint by deepening integrations with enterprise workflows and enhancing its AI capabilities to deliver even richer, predictive insights. Trends such as the growing importance of customer experience, the rise of AI in business intelligence, and demand for agile product development will shape its trajectory. As Dialogue evolves, it may redefine how organizations understand and engage with their customers, potentially becoming a foundational tool for continuous, AI-powered consumer research[2][3].
In summary, Dialogue AI is transforming customer research by combining live conversational AI with automated workflows, enabling businesses to unlock real-time, qualitative insights at scale and speed previously unattainable.